0 of 1 people found the following review helpful
Even though a lot of the ideas in this book are common sense, we tend to forget about them and their importance. This book is easy to read and has given me the attitude to re-think the way I work and how our company operates. This book is well worth the money and will definitely open your eyes on the way we do the things we do and how to change for the better. A fun book to read.