Location: Washington, DC United States
In My Own Words:
Until recently I oversaw the business processes and systems that support operational lending, supervision and analytical work at the World Bank, a Washington DC-based international financial institution that makes loans and gives advice to developing countries. From early 1998, after over two decades on the frontlines, I organized and ran change management for the World Bank's Information Systems… Read moreUntil recently I oversaw the business processes and systems that support operational lending, supervision and analytical work at the World Bank, a Washington DC-based international financial institution that makes loans and gives advice to developing countries. From early 1998, after over two decades on the frontlines, I organized and ran change management for the World Bank's Information Systems Renewal, an $60+ million program that led to the roll-out in mid-1999 of a worldwide integrated global information system built on SAP, Lotus Notes and PeopleSoft. I have been active on a variety of organizational change issues, including the World Bank's knowledge management program and business process modernization efforts, staff learning, and the upgrading of the World Bank's Intranet and Internet. I have researched and written on diversity issues and the work of cross-cultural and global teams, believing that 'processes don't do work, people do,' and that the human dimension needs to be considered explicitly in any corporate policy or process change and IT investment program.
I graduated from the American University/NTL program in organization development in 1998. I see organization development as gap reduction, reducing the gap between strategy and action, or between values and behavior. I am a member of the Organization Development Network (ODN) and the Chesapeake Bay Organization Development Network.
In my spare time, I do fundraising and strategic planning as a volunteer for the University of Toronto, enjoy overseas travel and gourmet cooking, collect Canadian Inuit art, and study improv theatre.
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Reviews
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If you've ever wondered how technology is subtly and shaping how we think and work, this is the book for you. Years of scholarly research at Stanford has allowed BJ Fogg to use the foundations of rhetoric to show how web and other 21st century techologies affect how we make choices, sometimes subconsciously, and can be used to shape quite deliberately our expectations about the choices we make. Probably too much of an overview for the engineer, IT, psychology or advertising professional, the book is nonetheless a very thorough treatment of the subject for any of them, and for the general reader, with lots of well-researched citations for those who want to know more. Good layout and… Read more
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