I recently purchased a copy of this book as I was preparing to facilitiate a workshop on respect in the workplace. I had used games in previous training sessions but was pleasantly surprised when I came across this book.
I referred specifically to Chapter 8, dealing with reducing workplace negativity. I found that the games triggered a powerful response from the participants as their concerns became very obvious in a non-threatening way. The real benefit was what happened at the debriefing. Our discussion of issues turned into in-depth problem-solving. One participant said that an issue that had been festering with her for over three years was effectively resolved because the matter was… Read more