Great service -- as described and quick delivery. I chose "standard delivery" for this less-than-$10 item that would fit in a standard, medium-sized envelope. It was sent from within my own province. (Don't be like me -- I failed to notice the listed delivery charge.) I had to pay almost $14 for this delivery. What's that about?? Today I received a 1.36 kilo box from B.C. with ten items in the box, took seven days to arrive, and the cost to send was only $15.74 -- Oops! Mini Counted Cross Stitch Kit-5"X7" 14 Count. How about offering a "standard" delivery (as in NOT express) for a more reasonable charge?!