Location: Indianapolis, Indiana


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The Innovator's Dilemma: When New Technologies Cau&hellip by Clayton M. Christensen
I loved this book because it challenges conventional management cliches about "customer focus". Christensen clearly outlines how customer focus becomes a trap when a firm is faced with a "disruptive technology". The book offers both theory and practical advice and does both well; a rare feat. I found this book directly relevant to my own organization's innovation strategy. A superb piece of work.