I highly recommend Annette Simmons The Story Factor for a new and different look at the way we communicate. I especially found it useful in analyzing how people process information, and then applying that to how to reach people on difficult topics.
Storytelling is a fine art in the entertainment world, and there are many sources to hone your skills on this. But Annette has provided insights and practical tips that have been particularly useful for me using story-telling in the working world. There is nothing more painful than learning that your work or project is ending or not being used. With some of the strategies in this book, I have found ways to help people recognize and be… Read more