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Fierce Conversations
 
 
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Fierce Conversations (Paperback)

by Ken Blanchard (Foreword), Susan Scott (Author) "No plan survives its collision with reality ..." (more)
4.1 out of 5 stars  See all reviews (15 customer reviews)
List Price: CDN$ 17.50
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Product Description

From Amazon.com

Susan Scott believes that interpersonal difficulties--at work and at home--are a direct result of our inability to communicate well. Fierce Conversations is based on principles from her international consulting practice, in which she teaches executives how to conduct such exchanges more dynamically and ultimately more effectively, thereby improving the relationships they enjoy with their various dialogue partners "one conversation at a time." Using identifiable anecdotes from her experience to inspire and inform, along with a series of practical exercises designed to impart the requisite skills, Scott walks readers through the individual steps she's developed to build better associations through more robust and honest discourses. Addressing all aspects of the process, from several methods for listening more attentively to specific ways she's fashioned to confront and resolve issues "that stand between you and success," Scott offers the type of concrete advice and confidence-building counsel that should help even the most reticent improve their communication skills dramatically. --Howard Rothman --This text refers to an out of print or unavailable edition of this title.


From Publishers Weekly

An offshoot of Scott's international consulting firm, Fierce Conversations Inc., this book lasts as long as a Monday morning shuttle. Yet its thesis, that relationships both professional and personal hinge on how conversations go, and that the best conversations require determinedly gentle honesty and a willingness to listen, lingers long enough to make an impact. "It takes a certain fearlessness to make your private thoughts public. But if what you're thinking makes you squirm and wish to wriggle away, you are probably onto something," she says. On the book's Web site, a streaming-video talk feels fake and rehearsed. But Scott's written words contain substance and, as an author, she's levelheaded and funny. She quotes a wide variety of writers, from Ernest Hemingway to Maya Angelou to Antoine de Saint-Exupery, and clearly explains her key concepts, including "obey your instincts" and "let silence do the heavy lifting." Careerist marketing ploy it may be, but this cleanly written, if cliche-laden, book boasts enough psychological sensitivity to merit success. Those whose conversations with co-workers or family members aren't producing the results they want will find plenty of helpful tools and assignments in this succinct guide.
Copyright 2002 Cahners Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
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No plan survives its collision with reality. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

15 Reviews
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4.1 out of 5 stars (15 customer reviews)
 
 
 
 
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3 of 3 people found the following review helpful:
1.0 out of 5 stars Not as Helpful as "Difficult Conversations.", Feb 21 2004
By A Customer
This review is from: Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time (Audio Cassette)
I listened to both this and "Difficult Conversations." I found that "Diffiicult Conversations" offered much more helpful, concrete advice, and the material was much better organized. I was disappointed that the emphasis of "Firece Conversatons" was almost entirely on business related conversations. Example after example focused on her executive clients. After listening to this program, I felt no more prepared for conversations with friends and family than before. There were a few helpful ideas, but they were presented much more clearly in "Difficult Conversations." "Difficult Conversations" gave me real, practical strategies that have made a big difference in my ease in bringing up tricky conversations and working through them with positive results.
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1 of 1 people found the following review helpful:
4.0 out of 5 stars What are you pretending not to know?, Jul 17 2004
By Cindy Marteney "Executive Leadership Coach" (Salt Lake City, UT United States) - See all my reviews
(REAL NAME)   
Most breakdowns in life have some connection to conversations -- conversations not had, conversations that go poorly, or conversations not yet even imagined. There are a number of good books on conversations and this is one of them.

I tend to refer my coaching clients to "Fierce Conversations" when they are having trouble getting motivated and avoid a lot of uncomfortable conversations (compared to recommending other books for those who botch difficult conversations).

Susan's section on "stump speeches" is good for gaining clarity on personal vision (i.e., where are you going, why, who is going with you, and how will you get there?).

Once clear on "where you are going," it's time to start noticing and speaking about what "you're pretending not to know" (otherwise known as breakdowns -- yours or others).

Although "Fierce Conversations" doesn't cover the underlying emotions like "Difficult Conversations" or "Nonviolent Communications" do, or the styles under stress (silence or violence) as "Crucial Conversations" does, it does have some good discussion on "interrogating reality" (with an emphasis on questions and remaining curious) and identifying your own role in conversational breakdowns.

Fierce, difficult, crucial, nonviolent -- whatever you call these conversations, they're at the core of all meaningful relationships. I can definitely recommend "Fierce Conversations" to the mix of books on skillful conversations.

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5.0 out of 5 stars Packed With Knowledge!, Jun 3 2004
By Rolf Dobelli "getAbstract.com" (Switzerland) - See all my reviews
(TOP 500 REVIEWER)    (REAL NAME)   
This review is from: Fierce Conversations (Hardcover)
This book offers numerous useful principles that will help anyone become a better conversationalist and a more responsive listener. Read carefully because gems of very valuable content are scattered through the entire book, a sentence here, a quotation there, buried in long, interesting digressions about the author's life, people she's known and clients she's worked with over time. A judicious editor could have made a very sharp and effective pocket book out of this material, which is about managing intense, strong discussions with skill. As it is, you'll have to do some digging, but you'll have a perfectly good time doing it, particularly if you are a fan of New Age mantras and can handle a little touchy-feely vocabulary. We assure you that the lessons you'll learn about conversations - including fierce ones - will stand you in good stead.
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 		 Most recent customer reviews

5.0 out of 5 stars Not a Lightweight Book
Okay, I didn't buy this from amazon.com, a friend gave me my copy. But if you're reading in this venue, this is a great book. Read more
Published on Feb 20 2004 by L. Cary

5.0 out of 5 stars A Real Breakthrough in More Effective Communications
I have seen this great book unfolding over the years as I have learned from her training sessions and listened to Susan Scott and seen her fierce determination to communicate... Read more
Published on Aug 28 2003 by Richard Andreini

1.0 out of 5 stars She's No Stone Patton Heen - Get "Difficult Conversations"
This lady is no Stone Patton Heen. She has not done the work they have, nor put in the years of patient effort, research, testing and analysis that they have. Read more
Published on Jul 1 2003 by Mike Finn

5.0 out of 5 stars Must Useful Book on Interpersonal Communication
This book is a must-read for anyone who would like to improve the way that they communicate at work and at home. Read more
Published on May 8 2003

5.0 out of 5 stars Face conversations you've avoided with poise and confidence
Congratulations to Susan Scott for writing a book that will inevitably help many who have developed patterns of avoidance in their most important conversations to approach them... Read more
Published on Jan 2 2003 by Joseph Grenny

4.0 out of 5 stars a practical, real world tool
Susan Scott was a corporate coach who realized that people are hungry for authentic communications. She takes the concept of authenticity and mixes it in with good leadership... Read more
Published on Dec 27 2002 by Fran Sepler

5.0 out of 5 stars Fierce Conversations
"Fierce...robust, intense, strong, powerful, passionate, eager" - good words for real relating. Read more
Published on Nov 25 2002 by J. Kelly

5.0 out of 5 stars Step Up And Talk About Things That Matter
I think the most important point that this book struck home for me was that you, and only you, are responsible to bring up things that matter to you. Read more
Published on Nov 16 2002 by D. Bodenheimer

1.0 out of 5 stars DISAPPOINTING - NOTHING NEW
I bought this book with the hope that I would find something new in "Fierce" but instead found the same old clichés that have been around for a long long time. Read more
Published on Oct 29 2002

5.0 out of 5 stars A Fierce (robust) Book
Fierce Conversation starts with the premise that "the conversation is the relationship" and we must have Fierce (robust) Conversation's in all of our relationships -- business and... Read more
Published on Sep 29 2002 by Philip Fine

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