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Frequently Asked Questions


Shawna Erback Studios

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    About Shawna Erback Studios

    About Shawna

    Shawna Erback is a Canadian artist with loyal collectors from around the world. Her art is featured in galleries, gift shops and on the walls of celebrity clients.

    Shawna started painting when she was a child, but started her journey to becoming a professional artist the Christmas of 2003, a month after the death of her father. Her collectors have followed the journey of a little girl through fantastical fields and forests, past sad, lonely moons and on the backs of giant turtles and fairy peacocks. They have met her special friends, like her faithful heart pet, grand giraffes and majestic lions.

    Shawna has displayed her art at prestigious shows all over the US and Canada. She was the feature artist at the Canadian Country Music Awards in 2011 and was invited to the VIP Oscars gift lounge to present her artwork during Academy Awards week in Beverly Hills 2012. She has developed many licensing partnerships and her art is featured on a variety of products. In 2010, Shawna was welcomed into the elite DreamWorks Animation Fine Art Program and creates paintings inspired by animation films like How To Train Your Dragon and Puss In Boots.

    If you would like to meet Shawna and see her paintings in person, please visit her main website (shawnaerback.com) to keep updated on upcoming shows and appearances.

    Shawna's Unique Style

    Shawna offers a unique style of dreamscapes, blending together surrealism and fantasy with gothic or whimsical tones, depending on where her mood takes her. With each stroke of her brush, she weaves together a story. She draws the viewer into her world where they can sit together for a while and share a moment.

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    Shipping Rates & Delivery Estimates

    Seller Shipping Rates and Times

    When you purchase a new, refurbished, used, or collectible item from a seller at Amazon Marketplace, you pay immediately, online. Included in your payment is a pre-calculated fee for shipping.

    Amazon.ca Marketplace shipping fees are fixed for the products listed in the chart below. Shipping rates for items not listed in the chart below are determined by the seller. Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges - there are no "per shipment" and "per item" charges.
    To see shipping charges for a specific item or order, place the item(s) in your cart and proceed to the Order Summary page. You'll see shipping charges and don't need to finalize your order right away. You can always continue shopping and items will remain in your cart - your order isn't complete until you click the Place your order button.

    All prices hereunder are in Canadian dollars.

    Shipping Rates Chart

    Books Music DVD Video
    Domestic $6.49 $3.49 $3.49 $6.49
    United States $7.99 $7.49 $7.49 $7.99
    Other International $14.98 $7.99 $7.99 $14.98

    Note:

    • Marketplace orders do not qualify for FREE Super Saver Shipping.
    • Buyers at Amazon.ca Marketplace must be located in a supported country.

    Shipping Time Frame

    Sellers ship your item(s) within 2 business days of purchase. Domestic Standard shipments are expected to arrive within 4 to 10 business days after shipping. Shipments to the United States are expected to arrive 7 to 12 days after shipping. Marketplace shipping times are not guaranteed and the actual performance varies by seller.

    Should you have any questions about your shipment, please contact your seller directly.

    How Rates are Calculated

    Amazon.ca charges Marketplace buyers a flat rate for shipping, and funds are passed to the seller to offset packaging and labor costs, as well as the actual postage required.

    The credit given to a seller usually closely matches what the seller pays to ship the item. However, there may be times when the credit exceeds the shipping costs. Please understand that these cost variations are an inherent feature in any mail-order service.

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.ca, you are accepting the practices described in Amazon.ca's Privacy Notice.

    In addition, we want you to be aware that Amazon.ca will provide Shawna Erback Studios with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Shawna Erback Studios's Privacy Policy.

    Privacy Practices

    Shawna Erback Studios values the privacy of your personal data.

    See Amazon.ca's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.ca Product Return Policy. Please contact Shawna Erback Studios to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazons Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    Are you purchasing as a gift?  Shawna Erback Studios gift wrapping is available!  All gift messages are free! You can add a gift message for each item in your order. If you select one of our gift-wrap options, Shawna will hand write your message on a gift card.

    Gift Wrapping