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• • 1 sur 5:
  • "DID NOT RECEIVE ITEM. Poor customer service - any attempts I made to contact were responded with "pre-made" emails containing poor excuses for not receiving item. Used Amazon's A-Z Guarantee to receive my credit which I used towards the same item from another seller. NEVER BUYING FROM THIS SELLER AGAIN. "
  • Kelly U., 3 avril 2013
  • : This is rare. We did send it. It may be lost in the mail... However, we responded email & issued full refund very promptly, and we said sorry & apologized... Canada Post sometimes does cause such unfortunate circumstances (e.g., drop the book in a neighbour's mailbox, especially during holiday times)... Thanks for your understanding. Date: 22 avril 2013
• • 5 sur 5:
  • "Great service. The book arrived very quickly. Well before the estimated end date."
  • Anne E., 28 mars 2013
  • : Thanks for your order. Due to the volume we receive and the recent order/inquiry backlog (due to the Back to School season), it may take up to 2 business days for us to answer all inquiries individually. If there are any questions or issues, please ask us to resolve it amicably before leaving any feedback or filing claims.Thanks for your patience and understanding. Date: 28 mars 2013
• • 4 sur 5:
  • "Book in very good condition."
  • J.B. M., 26 mars 2013
  • : Thanks for your order. Due to the volume we receive and the recent order/inquiry backlog (due to the Back to School season), it may take up to 2 business days for us to answer all inquiries individually. If there are any questions or issues, please ask us to resolve it amicably before leaving any feedback or filing claims.Thanks for your patience and understanding. Date: 26 mars 2013
• • 5 sur 5:
  • "On time and as described. TYVM A+++"
  • Philip S., 18 mars 2013
  • : Thanks for your order. Due to the volume we receive and the recent order/inquiry backlog (due to the Back to School season), it may take up to 2 business days for us to answer all inquiries individually. If there are any questions or issues, please ask us to resolve it amicably before leaving any feedback or filing claims.Thanks for your patience and understanding. Date: 18 mars 2013
• • 1 sur 5:
  • "I never received my package, yet I still had to pay for it. It's absolutely ridiculous."
  • Em , 18 mars 2013
  • : Thanks for your order. The book was sent within 2 business days. The delay may be caused by the recent postal backlog due to the Back to School season. Could you just wait a few more days please? Could you at least email us first to resolve it amicably please? You can then feed us back. Thanks for your patience and understanding.Date: 18 mars 2013
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Historique du retour dinformation :

	Commentaires 30 jours 90 jours 365 jours À vie Positifs - 67% 78% 93% Neutres - 0% 8% 3% Négatifs - 33% 14% 4% Décompte 0 15 143 1180 Qu'est-ce que ces commentaires veulent dire?