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Management Made Simple, March 16 2004
The One Minute Manager by Drs. Kenneth Blanchard and Spencer Johnson was a breviloquent, easy to read manual on efficient yet effective management. The text focuses on goal setting, one minute praising, and constructive reprimands; the principles are clearly stated and widely applicable to a range of personal and professional circumstances.
The authors underscore the importance of clearly visualizing, verbalizing, and working toward the actualization of short-term and long-term goals. Goals are written down in 250 words or less then used to guide and gauge daily progress toward the declared objectives. Goal-setting can be applied in one's personal life or professional life providing they are in harmony with the goals of the organization.
The "second secret" to effective management is the "one-minute praising". The authors stress the importance of catching subordinates in the act of "doing something good" and recognizing their good work. Correspondingly, constructive criticism is necessary at times. The authors stress the "one-minute reprimand" - good managers let subordinates know what they did wrong, that they are capable of doing better, and facilitate the identification and implementation of corrective action.
The principles discussed in One Minute Manager are extremely valuable in a professional medical workplace. Employees should be focused on their own goals as well as those of the office as a whole. In such a high-stress environment, recognition of even the smallest employee successes will lead to a more productive workplace.