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Letitia Balderige's New Complete Guide to Executive Manners
Letitia Balderige's New Complete Guide to Executive Manners
by Letitia Baldrige
Edition: Hardcover
Prix : CDN$ 56.00
48 used & new from CDN$ 5.01

1.0 étoiles sur 5 Out of date and out of touch, April 18 2002
This book describes a world that most business people do not inhabit. It is stuffy and irrelevant. Business etiquette is based on business situations that constantly evolve. There is no evidence here that the authors have any idea about the reality of the work environment. Business etiquette is not about place settings at the White House or how to address diplomats when you have them over for dinner. It about putting one's associates and guests at ease when the atmosphere is social but the agenda is business. A much better book is The Etiquette Advantage by Post.

The Etiquette Advantage In Business
The Etiquette Advantage In Business
by Peggy Post
Edition: Hardcover
27 used & new from CDN$ 4.49

2 internautes sur 2 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Best in Class, Jan. 22 2002
We provide this book to undergraduate students enrolled in a business-engineering program to prepare them for situations they may encounter in their first jobs. These situations frequently fall into the "what you don't know you don't know" category of student knowledge.
Besides preparing them for their first encounters with formal behavior in "informal" business situations (often in job interviews), this book we believe will serve as a useful reference for them as they advance into management. The book is well-organized and well-written. It covers a number of very specific situations that, even if they never occur in one's direct experience, convey the elements of common sense and consideration that underly all etiquette.
The authors thankfully avoid spending time on how to arrange the seating at a state dinner or how to address the Belgian ambassador, a common mistake in books of this genre. What they offer is practical, useable advice on the types of real social interactions that occur in business. A very useful book and well worth the price. Definitely five stars.

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