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About Shipping Large Items
Amazon.ca offers a number of large and over-sized items that require special handling. Keep in mind that some items too big to ship to a P.O. box must be shipped to a street address.
These items must ship with one of our specialty shippers, such as CEVA. The shipping charges for these items are either indicated on their product detail pages or will be calculated for you at the last step of the purchase process before you place your order.
When items shipped via our specialty carriers arrive at the local hub in your area, a representative from that facility will contact you by telephone to arrange a convenient time for delivery using the telephone number listed on Your Account. You can expect the shipper to contact you within 7 business days of the ship date to make an appointment for delivery. The agent will bring the item through the front door of the building (either front door of a house or garage, or front door of apartment building). You'll be responsible for any assembly and/or installation. An adult signature will be required at the time of delivery.