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To purchase items using our Shopping Cart, simply follow the steps listed below. Placing an available item in your shopping cart does not reserve that item. Available inventory is only assigned to your order after you click the Place your order button and receive e-mail confirmation that we've received your order.
Your Shopping Cart is related to your Amazon.ca account, so logging in or out of your account can cause items to disappear from your cart. For example, if you create a list of items in your Shopping Cart, but you're not logged in to your account, that list will be replaced by your account-specific cart when you do log in. If the cart associated with your account had no items in it, your Shopping Cart will appear to be empty. Likewise, if you create your list while you're logged in to your account, and then log out, your items will seem to disappear. If this is the case, you should be able to retrieve your cart by clicking the "Sign in" link below "Already a customer?" If this doesn't solve your problem, it's possible that you're having trouble staying logged in to your account. It might be that "cookie-trimming" or file utility software is causing the difficulty. Cookies are necessary for 1-Click shopping, and they're integral in making Your Recommendations and the Shopping Cart work efficiently. Programs such as WebFree, Guard Dog, Cookie Cutter, Cookie Monster, Junkbuster, Watchdog, and even certain browsers can be set to suppress cookies. The way to ensure your cookies are working varies from browser to browser. For example, Netscape allows you to change the settings to accept cookies by clicking Preferences on the Edit drop-down menu, then choosing Advanced and adjusting the settings in the Cookies box. If you're using Internet Explorer, click the Tools drop-down menu, then click "Internet Options..." Click the Security tab, then click the Custom Level button. Click the radio buttons next to Enable beneath both "Allow cookies that are stored on your computer" and "Allow per-session cookies (not stored)." This should enable your browser to accept cookies. If these solutions do not prevent future problems with your Shopping Cart, please send us an e-mail message. Include as much relevant information as possible: the 17-digit number at the end of our URL, the type and version of your operating system and browser, and the name of your Internet service provider. We'll be happy to do what we can to solve the problem from our end. |
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