Other Help Areas
Using a Promotional Claim Code Certificate
You might find promotional claim codes from Amazon.ca in newspapers and magazines, in shipments, or in e-mails that we send to you. We offer a wide variety of promotion codes as a way of saying "Thank you!" for shopping with us.
How to Redeem
Promotional codes can be redeemed only at the time you place an order. Follow the deal instructions or visit the promotion's "Here's how" page to review Terms and Conditions, then enter the claim code on the Payment Checkout page of the order form. If the total cost of the items you are purchasing exceeds the amount of the promotion, you will be prompted on the order form to provide your credit card information for the remaining balance. Promotion codes may not be applied toward the purchase of gift cards, sales tax, gift wrap, or additional shipping costs.
If your order page does not seem to reflect the expected promotion discount, review the promotion restrictions specified in the Terms and Conditions. Take special note of both the items you're buying and the sellers you're buying them from, as promotions are restricted to specific items and sellers.
You can verify that a promotion code was successfully applied by reviewing your Order Confirmation e-mail or by visiting Your Account.
If you received a concession promotion from Amazon Customer Service via e-mail, that promotion was automatically placed on your account and will appear on the Order Summary page before you complete your order.
Other types of promotion codes require that you enter the claim code into the order form to receive a discount. If for some reason you do not place an order at that time, the promotion will remain on your account until it is used or until the promotion expires. When you place an order that meets the restrictions for the promotion, you should see the discount reflected in the "Payment" section of the order form when placing an order through the Shopping Cart.
Some promotional offers are restricted to one per customer, and some require a minimum purchase. Please read our promotion code rules and restrictions, or visit the Terms and Conditions link for your specific promotional offer.
If you return any of the promotion items, we will subtract your discount from your return credit.
Promotion Code Restrictions
Please click here for a full list of restrictions.