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netTALK DUO

by netTALK
Platform:   Windows
3.0 out of 5 stars  See all reviews (119 customer reviews)
Price: CDN$ 59.99 & FREE Shipping. Details
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In Stock.
Ships from and sold by Amazon.ca. Gift-wrap available.
Want it delivered Friday, August 22? Choose One-Day Shipping at checkout.

Technical Details

  • Plug and play; 1 x RJ-11 port, 1 x Ethernet port; Mini USB; 3' USB to Mini A connector; 3' Ethernet cable
  • Color: Black/Chrome; Free calling to the US & Canada or DUO to DUO; No computer needed / No contracts / No monthly bills; Ultra-low cost international calling rates
  • First year of service is included. $39.95 each additional year; Live US-based technical support and personalized customer service;
  • Free Canadian phone number included
  • visual voicemail, call waiting, conference calling, conference bridge, and fax friendly
Join Amazon Student in Canada



System Requirements

  • Platform:   Windows
  • Media: Office Product
  • Item Quantity: 1

Product Details


Product Description

From the Manufacturer

Fire your phone company and upgrade to the netTALK DUO for only $39.95 per year. The device includes the first year of service, and a Canadian phone number. Ideal for the home, or home/office use, the DUO allows you to experience communication freedom with no contracts and no monthly phone bills.
 
It's aptly named the DUO because it connects directly to your Internet router or to your computer, making a reliable, and a fax-friendly, phone connection. If you don't leave your computer on and waste energy, plug the DUO into your router and receive quality digital phone service.
 
The DUO's an innovative phone service that offers free calls throughout Canada and the United States for free, and affordable international calls. No matter where in the world you are, DUO-to-DUO calls are free. Only high-speed internet and a traditional corded or cordless telephone are necessary.
 
It has many features familiar with a phone company such as Call Waiting, Call Forwarding and Conferencing Calling. And it has other features like our handy Smartphone App, Videophone App, Enhanced 911 and Visual Voicemail (a voicemail sent to your e-mail address). The DUO's service includes accessible technical support from netTALK’s helpful TALK Experts.

Technical Details:

  • Free Canadian phone number included
  • Free Calling to the US & Canada or DUO to DUO
  • No computer needed / No contracts / No monthly bills
  • First year of service is included, $39.95 each additional year
  • Ultra-low cost international calling rates
  • Live US-based technical support and personalized customer service
  • Smartphone app and Videophone app
  • Visual voicemail, call waiting, conference calling, and fax friendly
  • Plug and play; 1 x RJ-11 port, 1 x Ethernet port; Mini USB; 3' USB to Mini A connector; 3' Ethernet cable
  • Color: Black/Chrome

Product Description

Fire your phone company and start saving money! Make free calls to the U.S. and Canada and ultra low-cost international calls from anywhere in the world, with no contracts and no monthly bills. The netTALK DUO is the original "no computer needed" VoIP telephone device. One year of service is included with the DUO purchase; each additional year is only $29.95.

The netTALK DUO is a sleek and versatile VoIP telephone device that connects directly to your router or computer, creating a fax-friendly phone line with all of the same features as your phone company. Enjoy clear call quality and free calling features such as call waiting, conference calling, Enhanced 911, 411 directory assistance, visual voicemail, and a videophone application. Choose a phone number or keep your own. Flat-rate, low cost international call plans are available and the netTALK DUO is supported by live U.S-based, technical support, seven days a week.



Customer Reviews

Most helpful customer reviews
9 of 9 people found the following review helpful
2.0 out of 5 stars Disappointing Service from Nettalk May 1 2013
By Uncle J
The device by itself is not bad. But there are big problems with Nettalk company.
1- They are not honest. They have Canadian web site (with prices that are already 50% more expensive than US website), but when you purchase any service on the Canadian website you will be billed in US$.
2- There is practically no customer service. The incoming calls in Canada has been down for over two weeks and there is no way to reach the Nettalk customer service. Two weeks is enough to build a whole new network and Nettalk fails or doesn't want to do anything. If you're lucky, you will receive an email after two days apologizing for inconvenience.

Before buying any equipment or services from Nettalk,try to talk to the customer service on the phone! Good Luck!

Forget Nettalk and try to negotiate with your existing phone service provider.
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47 of 51 people found the following review helpful
Ordered this to compare against Magicjack .I prefer the call quality of netTalk DUO and the fact it can be connected to router directly not needing a computer on at all times .Setup was very simple .There's not alot of area codes available yet for Canada , Here's the list of Canadian area codes for nettalk duo as of March 2011 :

BC : 778 ( Vancouver)
AB : 587 - 403
ON : 647 - 289 - 613 - 705 ( Toronto,Mississauga,Ottawa,Sault Ste. Marie )
QC : 438 ( Montreal)

Only gave 4 stars simply because of the lack of canadian area codes or else would easily be 5 .
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5 of 5 people found the following review helpful
1.0 out of 5 stars crap April 27 2013
Had it for 18 months now. It was fine after I found a replacement power adapter cord - the one that came with the unit was faulty and causing intermittent false rings, which are supposed to occur only after it is powered-up to indicate it is working. Online support was absolutely no help - I had to figure out what was wrong and how to fix it.
As of April 20 2013 all incoming calls fail - many people are complaining online about it. Netalk( located in Florida US) has not fixed the problem. My advice is to fine another Canadian company/ provider that might be more responsive. I will NOT be renewing the annual subscription.
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5 of 5 people found the following review helpful
4.0 out of 5 stars netTALK DUO Review July 25 2011
The good points

Use any standard phone and it works flawlesly, good QoS, called UK fine first time, and you have a limited choice of numbers first time out, excellent value for money and only $30 per year for service after purchase. I was with Shaw paying $660 per year for effectivly the same service, for $30 I get all of North America an pay perhapsanothr $30 per year for international calls, eg UK was 300+ minutes for $5 so Im expecting to save $600 per year moving forwards. I use a wireless phone set, and just plug in the base station and have 3 more phones around the house with no additional cableing.

Works like the MagicKey USB units but a better solution than the MagicKey USB phone that required the computer it plugs into be always on if used as a home / business phone. The DUO Plugs directly into the router enableing service availability when all PC's / laptops are off, small enough to take away on vacation with your laptop so you can have your land line number travelling with you

Also has incuded is call forwarding so you can have the calls sent to a cell if travelling at no additional cost

The Bad points

Ordered from Amazon.ca, got a US version, told only fix was to send back and order another one, not happy with that as Amazon.ca should not hace US version in stock in the first place and there was no guarentee another US one would not be shipped. NetTALK initially lousy at resolving this, said could not be fixed at thier end (assuming from conversatiosn the devices MAC address is used to define its "location" in a pre determined DB, to pick up either US otr Canadian number selection).
Read more ›
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4 of 4 people found the following review helpful
2.0 out of 5 stars Ok when it works. April 26 2013
By Carolyn
Product was easy to setup. Area codes are limited. I live in North Bay, Ontario but locals recognize my number as Sudbury, Ontario and question me about it all the time. They are correct from North Bay this is a long distance number. When I make long distance calls I can expect good quality maybe 60% of the time on the first try. It usually takes 2 or 3 tries to get a clear line. When I make long distance calls longer than 1/2 an hour they get cut off with no warning. Currently it has been one week since anyone has been able to call into this phone. NetTalk acknowledges there is a problem and engineers are working on it. Most of my family members have Rogers cellphones and they have never been able to call this phone and have it connect. 90% of the time I have issues calling them using this product. I just spent 38 minutes on the phone calling customer service, I was told by whoever picked up that he was located in Florida. They have no idea how much longer this is going to last. Best he could tell me was that all customers will receive an email once it is fixed. NOT IMPRESSED I never received an email to inform me in the first place that there was a problem.
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4 of 4 people found the following review helpful
1.0 out of 5 stars No incoming call service in Canada since April 18th April 24 2013
By Alf
There's been an incoming call outage in Canada since April 18th and there's no feedback from Nettalk. DO NOT buy any Nettalk products.
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Want to see more reviews on this item?
Most recent customer reviews
1.0 out of 5 stars False Advertising, Misleading, Worst VOIP service I have had after...
After having Vonage and Magic Jack for many years, NetTALK is by far the worst service I have received. Read more
Published 11 hours ago by Christopher Bradshaw
1.0 out of 5 stars Do not buy.
Had it for almost 3 years. After 1 and a half years, nettalk experienced an almost Canada wide service loss for about 2 months. Read more
Published 6 days ago by Charles T. Bourbeau
1.0 out of 5 stars SOLID RED LIGHT 95% - NO CUSTOMER SUPPORT - DON'T BUY!
All the time this Duo has a solid red light (not functional). I looked online to see if I can find a solution, but have had no success. Read more
Published 13 days ago by kevin buffin
1.0 out of 5 stars Stay Away !!
Stay away from this. is not reliable at all. I have to power cycle to be able to make phone calls.
Technical support is non existing , they only want you to power cycle the... Read more
Published 17 days ago by Juan Castellanos
5.0 out of 5 stars Five Stars
very good
Published 20 days ago by linda lee
1.0 out of 5 stars One Star
It dos'not work like i won it
Published 25 days ago by Denis Saint-Onge
1.0 out of 5 stars I would not recommend nettalk, good luck trying to get customer...
I would not recommend nettalk, good luck trying to get customer service, no response to emails and chat. I gave up and ordered magic jack. Read more
Published 1 month ago by G Wayne Scramstad
5.0 out of 5 stars Five Stars
Good deal for the price as a second line
Published 1 month ago by manicman
5.0 out of 5 stars Very cost effective
Bought this when it starts to provides Canadian local number through Amazon.ca ,
To me, the most impressive feature of this phone adapter is that it gives me the flexibility... Read more
Published 1 month ago by Alex Kwok
5.0 out of 5 stars Great Product
I have had a netTALK DUO for over 4 years. I have replaced my home phone for this little guy.
Published 2 months ago by netTALK CS
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