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netTALK DUO

by netTALK

Price: CDN$ 59.99 & FREE Shipping. Details
Only 5 left in stock (more on the way).
Ships from and sold by Amazon.ca. Gift-wrap available.
8 new from CDN$ 59.99 1 used from CDN$ 51.08
  • Plug and play; 1 x RJ-11 port, 1 x Ethernet port; Mini USB; 3' USB to Mini A connector; 3' Ethernet cable
  • Color: Black/Chrome; Free calling to the US & Canada or DUO to DUO; No computer needed / No contracts / No monthly bills; Ultra-low cost international calling rates
  • First year of service is included. $39.95 each additional year; Live US-based technical support and personalized customer service;
  • Free Canadian phone number included
  • visual voicemail, call waiting, conference calling, conference bridge, and fax friendly

System Requirements

  • Platform:   Windows
  • Media: Office Product
  • Item Quantity: 1

Product Details

  • Product Dimensions: 18.3 x 13.5 x 4.8 cm ; 113 g
  • Shipping Weight: 549 g
  • Item model number: 094922033482
  • ASIN: B0045S2JE8
  • Date first available at Amazon.ca: Feb. 9 2011
  • Average Customer Review: 3.1 out of 5 stars  See all reviews (113 customer reviews)
  • Amazon Bestsellers Rank: #9,889 in Electronics (See Top 100 in Electronics)
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Customer Reviews

3.1 out of 5 stars
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Most helpful customer reviews

9 of 9 people found the following review helpful By Uncle J on May 1 2013
The device by itself is not bad. But there are big problems with Nettalk company.
1- They are not honest. They have Canadian web site (with prices that are already 50% more expensive than US website), but when you purchase any service on the Canadian website you will be billed in US$.
2- There is practically no customer service. The incoming calls in Canada has been down for over two weeks and there is no way to reach the Nettalk customer service. Two weeks is enough to build a whole new network and Nettalk fails or doesn't want to do anything. If you're lucky, you will receive an email after two days apologizing for inconvenience.

Before buying any equipment or services from Nettalk,try to talk to the customer service on the phone! Good Luck!

Forget Nettalk and try to negotiate with your existing phone service provider.
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47 of 51 people found the following review helpful By Quagmire on April 6 2011
Ordered this to compare against Magicjack .I prefer the call quality of netTalk DUO and the fact it can be connected to router directly not needing a computer on at all times .Setup was very simple .There's not alot of area codes available yet for Canada , Here's the list of Canadian area codes for nettalk duo as of March 2011 :

BC : 778 ( Vancouver)
AB : 587 - 403
ON : 647 - 289 - 613 - 705 ( Toronto,Mississauga,Ottawa,Sault Ste. Marie )
QC : 438 ( Montreal)

Only gave 4 stars simply because of the lack of canadian area codes or else would easily be 5 .
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5 of 5 people found the following review helpful By high and dry on April 27 2013
Had it for 18 months now. It was fine after I found a replacement power adapter cord - the one that came with the unit was faulty and causing intermittent false rings, which are supposed to occur only after it is powered-up to indicate it is working. Online support was absolutely no help - I had to figure out what was wrong and how to fix it.
As of April 20 2013 all incoming calls fail - many people are complaining online about it. Netalk( located in Florida US) has not fixed the problem. My advice is to fine another Canadian company/ provider that might be more responsive. I will NOT be renewing the annual subscription.
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5 of 5 people found the following review helpful By Grumpy old fart on July 25 2011
The good points

Use any standard phone and it works flawlesly, good QoS, called UK fine first time, and you have a limited choice of numbers first time out, excellent value for money and only $30 per year for service after purchase. I was with Shaw paying $660 per year for effectivly the same service, for $30 I get all of North America an pay perhapsanothr $30 per year for international calls, eg UK was 300+ minutes for $5 so Im expecting to save $600 per year moving forwards. I use a wireless phone set, and just plug in the base station and have 3 more phones around the house with no additional cableing.

Works like the MagicKey USB units but a better solution than the MagicKey USB phone that required the computer it plugs into be always on if used as a home / business phone. The DUO Plugs directly into the router enableing service availability when all PC's / laptops are off, small enough to take away on vacation with your laptop so you can have your land line number travelling with you

Also has incuded is call forwarding so you can have the calls sent to a cell if travelling at no additional cost

The Bad points

Ordered from Amazon.ca, got a US version, told only fix was to send back and order another one, not happy with that as Amazon.ca should not hace US version in stock in the first place and there was no guarentee another US one would not be shipped. NetTALK initially lousy at resolving this, said could not be fixed at thier end (assuming from conversatiosn the devices MAC address is used to define its "location" in a pre determined DB, to pick up either US otr Canadian number selection).
Read more ›
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4 of 4 people found the following review helpful By Carolyn on April 26 2013
Product was easy to setup. Area codes are limited. I live in North Bay, Ontario but locals recognize my number as Sudbury, Ontario and question me about it all the time. They are correct from North Bay this is a long distance number. When I make long distance calls I can expect good quality maybe 60% of the time on the first try. It usually takes 2 or 3 tries to get a clear line. When I make long distance calls longer than 1/2 an hour they get cut off with no warning. Currently it has been one week since anyone has been able to call into this phone. NetTalk acknowledges there is a problem and engineers are working on it. Most of my family members have Rogers cellphones and they have never been able to call this phone and have it connect. 90% of the time I have issues calling them using this product. I just spent 38 minutes on the phone calling customer service, I was told by whoever picked up that he was located in Florida. They have no idea how much longer this is going to last. Best he could tell me was that all customers will receive an email once it is fixed. NOT IMPRESSED I never received an email to inform me in the first place that there was a problem.
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4 of 4 people found the following review helpful By Alf on April 24 2013
There's been an incoming call outage in Canada since April 18th and there's no feedback from Nettalk. DO NOT buy any Nettalk products.
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