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6 new from CDN$ 80.80

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netTALK DUO

by netTALK

Available from these sellers.
6 new from CDN$ 80.80
  • Plug and play; 1 x RJ-11 port, 1 x Ethernet port; Mini USB; 3' USB to Mini A connector; 3' Ethernet cable
  • Color: Black/Chrome; Free calling to the US & Canada or DUO to DUO; No computer needed / No contracts / No monthly bills; Ultra-low cost international calling rates
  • First year of service is included. $39.95 each additional year; Live US-based technical support and personalized customer service;
  • Free Canadian phone number included
  • visual voicemail, call waiting, conference calling, conference bridge, and fax friendly
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System Requirements

  • Platform:   Windows
  • Media: Office Product
  • Item Quantity: 1

Product Details

  • Product Dimensions: 18.3 x 13.5 x 4.8 cm
  • Shipping Weight: 295 g
  • Item model number: 094922033482
  • ASIN: B0045S2JE8
  • Date first available at Amazon.ca: Feb. 9 2011
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (137 customer reviews)
  • Amazon Bestsellers Rank: #39,883 in Electronics (See Top 100 in Electronics)
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Product Description

Product Description

Fire your phone company and start saving money! Make free calls to the U.S. and Canada and ultra low-cost international calls from anywhere in the world, with no contracts and no monthly bills. The netTALK DUO is the original "no computer needed" VoIP telephone device. One year of service is included with the DUO purchase; each additional year is only $29.95.

The netTALK DUO is a sleek and versatile VoIP telephone device that connects directly to your router or computer, creating a fax-friendly phone line with all of the same features as your phone company. Enjoy clear call quality and free calling features such as call waiting, conference calling, Enhanced 911, 411 directory assistance, visual voicemail, and a videophone application. Choose a phone number or keep your own. Flat-rate, low cost international call plans are available and the netTALK DUO is supported by live U.S-based, technical support, seven days a week.

From the Manufacturer

Fire your phone company and upgrade to the netTALK DUO for only $39.95 per year. The device includes the first year of service, and a Canadian phone number. Ideal for the home, or home/office use, the DUO allows you to experience communication freedom with no contracts and no monthly phone bills.
 
It's aptly named the DUO because it connects directly to your Internet router or to your computer, making a reliable, and a fax-friendly, phone connection. If you don't leave your computer on and waste energy, plug the DUO into your router and receive quality digital phone service.
 
The DUO's an innovative phone service that offers free calls throughout Canada and the United States for free, and affordable international calls. No matter where in the world you are, DUO-to-DUO calls are free. Only high-speed internet and a traditional corded or cordless telephone are necessary.
 
It has many features familiar with a phone company such as Call Waiting, Call Forwarding and Conferencing Calling. And it has other features like our handy Smartphone App, Videophone App, Enhanced 911 and Visual Voicemail (a voicemail sent to your e-mail address). The DUO's service includes accessible technical support from netTALK’s helpful TALK Experts.

Technical Details:

  • Free Canadian phone number included
  • Free Calling to the US & Canada or DUO to DUO
  • No computer needed / No contracts / No monthly bills
  • First year of service is included, $39.95 each additional year
  • Ultra-low cost international calling rates
  • Live US-based technical support and personalized customer service
  • Smartphone app and Videophone app
  • Visual voicemail, call waiting, conference calling, and fax friendly
  • Plug and play; 1 x RJ-11 port, 1 x Ethernet port; Mini USB; 3' USB to Mini A connector; 3' Ethernet cable
  • Color: Black/Chrome


Customer Questions & Answers

Customer Reviews

3.0 out of 5 stars

Most helpful customer reviews

18 of 18 people found the following review helpful By Uncle J on May 1 2013
The device by itself is not bad. But there are big problems with Nettalk company.
1- They are not honest. They have Canadian web site (with prices that are already 50% more expensive than US website), but when you purchase any service on the Canadian website you will be billed in US$.
2- There is practically no customer service. The incoming calls in Canada has been down for over two weeks and there is no way to reach the Nettalk customer service. Two weeks is enough to build a whole new network and Nettalk fails or doesn't want to do anything. If you're lucky, you will receive an email after two days apologizing for inconvenience.

Before buying any equipment or services from Nettalk,try to talk to the customer service on the phone! Good Luck!

Forget Nettalk and try to negotiate with your existing phone service provider.
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8 of 8 people found the following review helpful By high and dry on April 27 2013
Had it for 18 months now. It was fine after I found a replacement power adapter cord - the one that came with the unit was faulty and causing intermittent false rings, which are supposed to occur only after it is powered-up to indicate it is working. Online support was absolutely no help - I had to figure out what was wrong and how to fix it.
As of April 20 2013 all incoming calls fail - many people are complaining online about it. Netalk( located in Florida US) has not fixed the problem. My advice is to fine another Canadian company/ provider that might be more responsive. I will NOT be renewing the annual subscription.
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7 of 7 people found the following review helpful By tourman40 on April 24 2011
For anyone looking for a home phone replacement, this is definately the way to go. A local telephone number, free long distance, and the reliability of a connection through a high speed router connection OR a USB port on a computer, ensures that there are no worries in eliminating your home phone. Their service is excellent with real people serving you. Works well with a fax; however, it may not work reliably with your alarm system.

Easy to set up, easy to carry with you, this is the perfect traveling companion for your laptop. I love it when entrepreneurs succeed !! Watch out mother Bell !!
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49 of 53 people found the following review helpful By Quagmire on April 6 2011
Ordered this to compare against Magicjack .I prefer the call quality of netTalk DUO and the fact it can be connected to router directly not needing a computer on at all times .Setup was very simple .There's not alot of area codes available yet for Canada , Here's the list of Canadian area codes for nettalk duo as of March 2011 :

BC : 778 ( Vancouver)
AB : 587 - 403
ON : 647 - 289 - 613 - 705 ( Toronto,Mississauga,Ottawa,Sault Ste. Marie )
QC : 438 ( Montreal)

Only gave 4 stars simply because of the lack of canadian area codes or else would easily be 5 .
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6 of 6 people found the following review helpful By Habnut on Aug. 25 2011
Easy as pie to set up on my home network. The better your upload/download speeds the better the sound. Occasionally disconnected or experienced extraneous noise on the line but switching my Internet connection from Bell DSL (4-5M) to Tecksavvy Cable (25M) cleared that problem up PDQ.

As my wife is fond of say, "it may not be perfect but for $40 a year versus $900+ we can live with the occasional hiccup". I LOVE getting voice-mail messages via email.

**UPDATE** NetTalk recently reduced the number of free minutes from 5,000 per month down to 3,000 minutes. If you have teenagers or a chatty wife be prepared for some substantial bills! Averaging 1.5 hours per day on the phone is easier than you might think!
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6 of 6 people found the following review helpful By rmckim on June 11 2012
It is difficult to understand why renewals of my service with this loose agglomeration of employees (as opposed to a fully-functional company) is so incredibly difficult. I suspect the CEO isn't the sharpest knife in the drawer, like any bad commanding officer.

I'm still trying to renew as they put me on 67 minute holds (the absolute truth as I compose this on Monday morning, 11:00 AM) and provide a payment website which produces dire warnings of insecurity from my browser. And there is only ONE PHONE NUMBER into Nettalk. ONE.

The word is FUBAR as I recall from my military experience.

This would be an opportune time for Magicjack if they were up to it.
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5 of 5 people found the following review helpful By Grumpy old fart on July 25 2011
The good points

Use any standard phone and it works flawlesly, good QoS, called UK fine first time, and you have a limited choice of numbers first time out, excellent value for money and only $30 per year for service after purchase. I was with Shaw paying $660 per year for effectivly the same service, for $30 I get all of North America an pay perhapsanothr $30 per year for international calls, eg UK was 300+ minutes for $5 so Im expecting to save $600 per year moving forwards. I use a wireless phone set, and just plug in the base station and have 3 more phones around the house with no additional cableing.

Works like the MagicKey USB units but a better solution than the MagicKey USB phone that required the computer it plugs into be always on if used as a home / business phone. The DUO Plugs directly into the router enableing service availability when all PC's / laptops are off, small enough to take away on vacation with your laptop so you can have your land line number travelling with you

Also has incuded is call forwarding so you can have the calls sent to a cell if travelling at no additional cost

The Bad points

Ordered from Amazon.ca, got a US version, told only fix was to send back and order another one, not happy with that as Amazon.ca should not hace US version in stock in the first place and there was no guarentee another US one would not be shipped. NetTALK initially lousy at resolving this, said could not be fixed at thier end (assuming from conversatiosn the devices MAC address is used to define its "location" in a pre determined DB, to pick up either US otr Canadian number selection).
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