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netTALK DUO

by netTALK

Price: CDN$ 59.99 & FREE Shipping. Details
In Stock.
Ships from and sold by Amazon.ca. Gift-wrap available.
7 new from CDN$ 59.99
  • Plug and play; 1 x RJ-11 port, 1 x Ethernet port; Mini USB; 3' USB to Mini A connector; 3' Ethernet cable
  • Color: Black/Chrome; Free calling to the US & Canada or DUO to DUO; No computer needed / No contracts / No monthly bills; Ultra-low cost international calling rates
  • First year of service is included. $39.95 each additional year; Live US-based technical support and personalized customer service;
  • Free Canadian phone number included
  • visual voicemail, call waiting, conference calling, conference bridge, and fax friendly

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System Requirements

  • Platform:   Windows
  • Media: Office Product
  • Item Quantity: 1

Product Details

  • Product Dimensions: 18.3 x 13.5 x 4.8 cm ; 113 g
  • Shipping Weight: 295 g
  • Item model number: 094922033482
  • ASIN: B0045S2JE8
  • Date first available at Amazon.ca: Feb. 9 2011
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (128 customer reviews)
  • Amazon Bestsellers Rank: #19,581 in Electronics (See Top 100 in Electronics)
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Product Description

Product Description

Fire your phone company and start saving money! Make free calls to the U.S. and Canada and ultra low-cost international calls from anywhere in the world, with no contracts and no monthly bills. The netTALK DUO is the original "no computer needed" VoIP telephone device. One year of service is included with the DUO purchase; each additional year is only $29.95.

The netTALK DUO is a sleek and versatile VoIP telephone device that connects directly to your router or computer, creating a fax-friendly phone line with all of the same features as your phone company. Enjoy clear call quality and free calling features such as call waiting, conference calling, Enhanced 911, 411 directory assistance, visual voicemail, and a videophone application. Choose a phone number or keep your own. Flat-rate, low cost international call plans are available and the netTALK DUO is supported by live U.S-based, technical support, seven days a week.

From the Manufacturer

Fire your phone company and upgrade to the netTALK DUO for only $39.95 per year. The device includes the first year of service, and a Canadian phone number. Ideal for the home, or home/office use, the DUO allows you to experience communication freedom with no contracts and no monthly phone bills.
 
It's aptly named the DUO because it connects directly to your Internet router or to your computer, making a reliable, and a fax-friendly, phone connection. If you don't leave your computer on and waste energy, plug the DUO into your router and receive quality digital phone service.
 
The DUO's an innovative phone service that offers free calls throughout Canada and the United States for free, and affordable international calls. No matter where in the world you are, DUO-to-DUO calls are free. Only high-speed internet and a traditional corded or cordless telephone are necessary.
 
It has many features familiar with a phone company such as Call Waiting, Call Forwarding and Conferencing Calling. And it has other features like our handy Smartphone App, Videophone App, Enhanced 911 and Visual Voicemail (a voicemail sent to your e-mail address). The DUO's service includes accessible technical support from netTALK’s helpful TALK Experts.

Technical Details:

  • Free Canadian phone number included
  • Free Calling to the US & Canada or DUO to DUO
  • No computer needed / No contracts / No monthly bills
  • First year of service is included, $39.95 each additional year
  • Ultra-low cost international calling rates
  • Live US-based technical support and personalized customer service
  • Smartphone app and Videophone app
  • Visual voicemail, call waiting, conference calling, and fax friendly
  • Plug and play; 1 x RJ-11 port, 1 x Ethernet port; Mini USB; 3' USB to Mini A connector; 3' Ethernet cable
  • Color: Black/Chrome


Customer Questions & Answers

Customer Reviews

3.0 out of 5 stars

Most helpful customer reviews

11 of 11 people found the following review helpful By Uncle J on May 1 2013
The device by itself is not bad. But there are big problems with Nettalk company.
1- They are not honest. They have Canadian web site (with prices that are already 50% more expensive than US website), but when you purchase any service on the Canadian website you will be billed in US$.
2- There is practically no customer service. The incoming calls in Canada has been down for over two weeks and there is no way to reach the Nettalk customer service. Two weeks is enough to build a whole new network and Nettalk fails or doesn't want to do anything. If you're lucky, you will receive an email after two days apologizing for inconvenience.

Before buying any equipment or services from Nettalk,try to talk to the customer service on the phone! Good Luck!

Forget Nettalk and try to negotiate with your existing phone service provider.
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48 of 52 people found the following review helpful By Quagmire on April 6 2011
Ordered this to compare against Magicjack .I prefer the call quality of netTalk DUO and the fact it can be connected to router directly not needing a computer on at all times .Setup was very simple .There's not alot of area codes available yet for Canada , Here's the list of Canadian area codes for nettalk duo as of March 2011 :

BC : 778 ( Vancouver)
AB : 587 - 403
ON : 647 - 289 - 613 - 705 ( Toronto,Mississauga,Ottawa,Sault Ste. Marie )
QC : 438 ( Montreal)

Only gave 4 stars simply because of the lack of canadian area codes or else would easily be 5 .
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6 of 6 people found the following review helpful By high and dry on April 27 2013
Had it for 18 months now. It was fine after I found a replacement power adapter cord - the one that came with the unit was faulty and causing intermittent false rings, which are supposed to occur only after it is powered-up to indicate it is working. Online support was absolutely no help - I had to figure out what was wrong and how to fix it.
As of April 20 2013 all incoming calls fail - many people are complaining online about it. Netalk( located in Florida US) has not fixed the problem. My advice is to fine another Canadian company/ provider that might be more responsive. I will NOT be renewing the annual subscription.
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5 of 5 people found the following review helpful By rmckim on June 11 2012
It is difficult to understand why renewals of my service with this loose agglomeration of employees (as opposed to a fully-functional company) is so incredibly difficult. I suspect the CEO isn't the sharpest knife in the drawer, like any bad commanding officer.

I'm still trying to renew as they put me on 67 minute holds (the absolute truth as I compose this on Monday morning, 11:00 AM) and provide a payment website which produces dire warnings of insecurity from my browser. And there is only ONE PHONE NUMBER into Nettalk. ONE.

The word is FUBAR as I recall from my military experience.

This would be an opportune time for Magicjack if they were up to it.
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4 of 4 people found the following review helpful By GrandpaJohn on March 18 2011
Verified Purchase
We've had VoIP for our second line for several years and only found out about Nettalk a few months ago. As soon as I saw it was available in Canada with a Canadian phone number I jumped at the chance. It was easy to install, works as well as our other VoIP, and is much cheaper. We've placed a number of calls locally and to the UK, with no call quality or reliability problems. It is not as good as a land line but is perfectly usable for all ordinary purposes.

The choice of numbers is limited so we had to go with one that is out of our area. As this is a second line that we want mainly for outgoing calls that doesn't matter much to us. If it is important to you then be sure to check into it thoroughly before you buy. If they get 226 or 519 available in the future then we'll move the number.

The fact that we can take it anywhere and use it either on a PC or a router is the real attraction. It is much more portable than our other VoIP which has to have its own router and won't work off a PC. We can use the Duo to replace the phone at the cottage and we can take it with us when traveling. We can use it with our pay as you go WiFi stick in the US and won't need to pay cell rates or roaming charges. Apart from saving a little money on the cost of calls, the Duo means we can get rid of our other VoIP and cut the cottage phone off as well. It should save us a bundle and pay back its cost its cost very quickly.
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3 of 3 people found the following review helpful By Chingy B. (Toronto) on July 13 2011
Thx to Amazon for bringing this product to Canada. No one else is selling the product beside Dell and they are all sold out :( so Thankyou again Amazon. Got my netTalk duo in the mail after two days of placing order. Plugged it in and it worked right away.

I had a bit of problem in the line because the phone would ring on my end 6 times before it started ringing on the other side, so there was a delay in call. Called NetTalk duo customer service and they took me through the whole thing, when the guy couldnt solve the problem, gave it to engineering department and told me (1-3 business day the problem would be resolved). I didnt believe him but the 2nd day my line was working and this time it would ring on first bell and other side recieved my calls without any delays.

I know the story is boring but if u run into this problem than u know what to do :) For now it is working fine and voicemail access code is *98.

This is my main home phone line and no more magic jack bs for now, plus I got 4 cell phone lines in the house so yea works out

Thanks

Chingy B.
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