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5.0 out of 5 stars Every manufacturing and service professional should read it.
Gemba is the place where value-adding activities take place. Decisive results can be achieved by focusing improvement activities in gemba. The author encourages managers and professionals to spend time in gemba to see what is happening and to encourage the front-line workers. General George S. Patton could easily be described as a gemba man: he encouraged officers to go...
Published on Feb. 18 1998 by William A. Levinson

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2.0 out of 5 stars Not much new information when you have read 'Kaizen' already
The book Gemba-Kaizen is somewhat disappointing if you have read the book 'Kaizen' already. It gives not much new information. The only new idea in the book is the attention given to the 'Gemba', the place where the processes are performed. Imai is right to stress the importance of the Gemba for operational excellence and he gives some nice tools and examples to...
Published on Oct. 27 1999 by Ellen


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5.0 out of 5 stars Every manufacturing and service professional should read it., Feb. 18 1998
By 
William A. Levinson (Wilkes-Barre, PA USA) - See all my reviews
(REAL NAME)   
This review is from: Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)
Gemba is the place where value-adding activities take place. Decisive results can be achieved by focusing improvement activities in gemba. The author encourages managers and professionals to spend time in gemba to see what is happening and to encourage the front-line workers. General George S. Patton could easily be described as a gemba man: he encouraged officers to go to the scene of the action instead of trying to "lead" from a headquarters in the rear. He also recognized the role of the frontline worker (soldier) in achieving results. As a result, the troops under Patton's command won amazing and seemingly impossible victories. Companies that want to hold their market share and capture their competitors' must understand this lesson. (Imai does not discuss Patton, but the historical parallel is obvious.) My books "The Way of discuss General Carl von Clausewitz' "friction" in a workplace context. Friction includes seemingly minor inefficiencies and problems whose combined effects degrade the organization's performance. Imai uses the word "muda" (waste), and stresses the need to suppress it. Tom Peters says, "The accumulation of little items, each too 'trivial' to trouble the boss with, is a prime cause of miss-the-market delays." (from "Thriving on Chaos.") Muda is essentially the same thing as friction. Imai also mentions "muri" (strain), which arises from inadequate training, poor ergonomic design, and inadequate preventive maintenance. Muri is another form of friction. Imai also discusses tools like 5S-CANDO (CANDO = clearing up, arranging, neatness, discipline, and ongoing improvement). 5S-CANDO is another tool for reducing friction. Imai discusses Just-in-Time (JIT) as a tool for reducing inventory and improving product flow. Readers of Eliyahu Goldratt and Jeff Cox's "The Goal" will appreciate this section. Synchronous flow manufacturing (SFM) is treated in detail in "Leading the Way to Competitive Excellence: The Harris Mountaintop Case Study". The idea of JIT/SFM is to produce goods in response to customer demand, not to keep people and equipment busy. Imai discussess a mattress factory that uses this approach: it not only keeps inventory down, but it can offer far more product lines. This is a key tool for going after niche (small, specialized, customized) markets. William A. Levinson
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4.0 out of 5 stars Gemba -- Place where action happens, May 21 2001
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"sigmadude" (Waukesha, WI United States) - See all my reviews
This review is from: Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)
As a practitioner and instructor of lean and six sigma, I recommend this book a lot. Gemba is a vitally important concept that often gets overlooked or gets overshadowed by our data, especially in an increasingly e-driven world. Gemba Kaizen is especially useful for engineers and supervisors, who may not have extensive TPS experience, who need a practical guide for applying lean principals in their workplace. It has a nice glossary at the beginning. It has good sections on visual management (5S) and standard work. In addition to the 10 Rules for Gemba Kaizen, the following Imai quote is one of my favorites: "A lack of the five S's in gemba indicates inefficiency, muda, insufficient self-discipline, low moral, poor quality, high costs, and an inability to meet delivery terms."
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5.0 out of 5 stars Get Imai's Gemba Kaizen. You won't be able to put it down!, Jan. 2 1999
By 
AMannon837@aol.com (Mount Vernon, Ohio) - See all my reviews
This review is from: Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)
Masaaki Imai's Gemba Kaizen is the most refreshing read I have had in years. Buy it. Read it. Live it. Too many managers have lost touch with reality. Too many decisions are made from ivory towers. Too many CEOs,General Managers, Department Managers and Engineers rarely spend enough time on their shop floors, and subsequently lose touch with where value is added. This book offers a refreshing, low-cost, common sense approach that can have a life-long impact on any reader. The scope of this book is boundless, in that it can apply to either the public or private sectors. This book would make a great gift!
-- Tony R. Mannon
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4.0 out of 5 stars Insightful!, March 20 2001
By 
Rolf Dobelli "getAbstract" (Switzerland) - See all my reviews
(REAL NAME)   
This review is from: Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)
Author Masaaki Imai argues that companies can become more profitable by constantly looking for efficiencies, instead of seeking huge leaps, as is the Western custom. The Japanese philosophy of kaizen says businesses must mercilessly cut waste by eliminating anything that's even remotely inefficient. These strategies will lead to more profitable companies and better employee morale. Imai makes compelling arguments, and supports them with a number of case studies and real world examples that show kaizen in action. We at getAbstract recommend this book to managers, particularly executives of manufacturing companies.
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2.0 out of 5 stars Not much new information when you have read 'Kaizen' already, Oct. 27 1999
By 
Ellen (the Netherlands) - See all my reviews
This review is from: Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)
The book Gemba-Kaizen is somewhat disappointing if you have read the book 'Kaizen' already. It gives not much new information. The only new idea in the book is the attention given to the 'Gemba', the place where the processes are performed. Imai is right to stress the importance of the Gemba for operational excellence and he gives some nice tools and examples to illustrate the Gemba's importance. However, only one nice idea is somewhat poor to fill a whole book. The major message of the book can be told just as well in an articel of no more then 4 pages.
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2.0 out of 5 stars Same Message New Buzzwords, May 27 1999
By A Customer
This review is from: Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)
After reading Lean Thinking, The Goal and a few other books on manufacturing, I picked up this book based on the Amazon recommendation. I am sorry to say that the book was disappointing since it spoke of concepts that are well known. JIT, Kanban, Lean Manufacturing. Just like the hundreds of books on these concepts, this is a mere extension of the same concept and nothing in this book is different. I am used to reading both management and extremely technical books, but this one just could not hold my interest.
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4.0 out of 5 stars Good Insight on the Kaizen Approach, Oct. 26 2000
This review is from: Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)
I read Gemba first and then followed up with Kaizen. I think it is necessary to read both, even though some people might disagree and say that if you read Kaizen first there was no need for Gemba.
My opinions is: Gemba adds meaning to the Kaizen book. It's full of thoughtful ideas. It's a must to read.
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5.0 out of 5 stars A great tool for your continuous improvement toolbox., May 6 1999
By A Customer
This review is from: Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)
This book will change the way you think. If you apply the methods in the book, you will be well on your way to that continuous improvement journey. I am constantly finding myself trying to apply Kaizen principles everywhere I go.
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5.0 out of 5 stars Great Guide for the Continuous Improvement Journey, April 30 1999
This review is from: Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)
Great book for any Manager involved in the implementation of Kaizen and Lean Manufacturing principles. Very good explanation of the fundamental elemenets involved in the continuous improvement of Quality, Cost and Delivery.
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5.0 out of 5 stars JUST ONE WORD: EXCELLENT, June 4 1998
By A Customer
This review is from: Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)
Do not expend thousands of dollars on consulters, expend just a few dollars to buy this book and implement these methodology in your company or business. GREAT BOOK
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Gemba Kaizen: A Commonsense, Low-Cost Approach to Management
Gemba Kaizen: A Commonsense, Low-Cost Approach to Management by Masaaki Imai (Hardcover - March 1 1997)
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