1 of 1 people found the following review helpful
4.0 out of 5 stars
Stuck on what to say...no more, Aug 30 2010
This review is from: Perfect Phrases for Managers and Supervisors: Hundreds of Ready-to-Use Phrases for Any Management Situation (Paperback)
This is an excellent reference book. Definitely don't refer to it all the time but it has great phrases that you can use - especially in those delicate situations where you aren't sure exactly what to say. But it is also useful when things are going right and you want to share that with an employee.
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