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4.7 out of 5 stars19
4.7 out of 5 stars
Format: Paperback|Change
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Showing 1-3 of 3 reviews(4 star). Show all reviews
on October 21, 2013
Although the book was written several years ago the ideas shared in the book are definitely applicable today and if practiced I believe will help individuals to negotiate difficult situations successfully.
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on July 28, 2014
The bible of communication skills...a must-have.
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on October 26, 2014
Great book.
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