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5.0 out of 5 stars
Good practice advice in a world often gone mad,
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This review is from: The Civility Solution: What to Do When People Are Rude (Paperback)
Concise, and yet practisable advice on how to handle uncivil situations and people. This is a welcome addition to a growing number of resources that seek to address the widespread lack of civility in today's world. Lots of things to think about.
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The Civility Solution: What to Do When People Are Rude by P.M. Forni (Paperback - Sep 1 2009)
CDN$ 16.50 CDN$ 11.91
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