Top positive review
4 of 4 people found this helpful
Kim Vicente is one of the clearest authors I've read.
on July 17, 2004
This was one of those books that is totally effortless to read. I attribute this to Kim Vicente's obvious passion for what he does, and his interesting ideas, research, and teaching, but most of all to his extraordinary ability to express himself.
I've read many similar books, like Normal Accidents, Human Error, and most of Donald A. Norman's books, and enjoyed them all, but this one was probably the most enjoyable. It's very logical and well-designed, and does a great job of clearly explaining past disasters like Chernobyl and TMI. I was especially enthralled, as well as appalled, by the description of the Walkerton Ontario public water disaster as an example of a system failure. This was the first I heard of that one.
His recommendations and predictions for the way forward are eminently sensible and practical. I especially liked the possibility of instituting anonymous incident reporting systems like the Aviation Safety Reporting System in medicine and industry.
But most of all I'm very glad that such an excellent thinker, author, and teacher is following up and developing the groundbreaking and critically important work of Jens Rasmussen.