on October 15, 2003
This book is a must have tool for companies and individuals who want to conquer the dark side of e-mail by getting control of their e-mail time and managing information overload.
We all complain about the amount of time we spend managing our e-mail but we all agree that email is an essential tool for business. Ms. Cavanagh presents some practical advise and protocols for us to follow that will reduce information overload, manage our time and bring back some old fashioned civility to our business correspondence.
Companies need e-mail policies to protect their assets and employees. Today, more than ever, greater scrutiny is being placed on business practises from regulators and investors. No company can afford the risks associated with sloppy email practises. Ms. Cavanagh presents real life examples of the horrific costs companies have paid for e-mails getting into the wrong hands which should scare any risk manager to advocate for stricter email policies in their business.
This easy to read book gives you the practical tools to begin to take charge of your e-mail in-basket, manage your time and get back your life.
on March 1, 2004
This excellent short guide to the promise and peril of e-mail reveals some surprising and little-noted facts. Far from creating a paperless office, for example, e-mail has multiplied the paper businesses consume. Along with making communication more convenient, immediate and spontaneous, e-mail has raised false expectations and increased the probability of hard feelings and misunderstandings. If those were the only problems this book spotlights, it would be worthwhile to take it seriously. But author Christina A. Cavanagh additionally offers some frightening examples about the invisible cost of e-mail, measured in terms of employee time and legal risk. The book has a tendency to repetitiveness and prolixity, and many of the recommendations for managing e-mail are familiar. However, We particularly recommends her strong examples, which may convince managers to implement the best practices they may already understand but often ignore.
on June 14, 2004
I enjoyed this book because it helped me increase my business productivity by redefining my e-mail habits.
Christina Cavanagh outlines the dangers of e-mail, including viruses and lawsuits. She also shows the productivity decreases caused by spam, e-mail ping-pong, and inappropriate use of e-mail as a communication medium.
More than that, she gives practical suggestions on how to increase your productivity using this essential business tool.