Most helpful positive review
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cartoons help you to visualize yourself in examples
on July 4, 2000
I just happened to stumble upon this book while looking for something to help me communicate better with my kids and I think I have hit the jackpot! Instead of just talking about and around each example the authors funnel their expertise into little cartoons that make it so easy to grasp the concepts. I can really see myself in each example speaking to my kids, and (yes, unfortunately) I am usually on the doing-it-wrong end of things. This book should really give me a lot of practical ways to relate to my children that are immediately usable.
Even after gaining the knowledge contained in this book I'm sure that the key is always being aware of what is happening so that you do not miss opportunities to use the techniques that you have learned. This awareness is probably attained only through consistent practice of the techniques themselves. The good news however, is that you will probably remember the little cartoons better than if you had simply read about something you were supposed to do in a certain situation.
While the book is aimed at the parent/child or teacher/child relationship, the concepts are easily transferrable to other social contexts such as supervisor/worker, boss/employee, etc. And don't stop there. The techniques do not have to be limited to non-peer relationships. They can be just as effectively applied to peer relationships as well. They basically cover good, PRACTICAL, communication techniques that are in essence universal. In my current guest relations job, I can immediately use many of the techniques. They involve denying yourself the satisfaction of talking down to another person, and trying to find another means to effectively commuicate without being condescending, which is so easy in the parent/child relationship.
Although there may be other fine books that also give great advice in this area, this book stands out in that the advice is perceived visually, and it is fun, which may make the information more retainable. A great book and easy to read.