Customer Reviews

Emotional Intelligence at Work

5 star:		(3)
4 star:		(1)
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Emotional Intelligence at Work is an excellent book that teaches people to learn how to take step back, take a deep breath, listen to yourself and listen to others. Techniques to difuse volatile situations between you and your work colleagues. Turn an aggressive confontation into a useful fact gathering session to get to the real source of the problem. Do you know what words to use and sentence structure to apply in order to be direct without attacking or creating a threatning situation with your counterpart? Do you want people to listen to you when you talk? All of these fantastic techniques are found here.

One has to really concentrate and use these techniques daily in order for them to work. I was actually surprised to see the majority of them work "live in action". This text should be mandatory from grade school to the university level.

The author Ph.D. Hendrie Weisinger is a psychologist who uses many different work place examples from his numerous seminars. In many of these situations it is possible for people to see themselves in the characters and the situations that are being portrayed. It is an excellent book for anybody.

Glib, superficial, skinerian: A waste of time.

The attention to "emotional intelligence" started with Daniel Goleman's book "Emotional Intelligence" published in 1995. Although an excellent book, this Weisinger book is a better guide to how to USE emotional intelligence. It is full of practical exercises and real world examples. I have used it when I teach the subject and would recommend it if you really want to change and learn new responses when the going gets tough, not just think about it. Best wishes to all who are trying to develop these difficult skills. It ain't easy, but this book makes it easier. A good guide.

The book is much inferior to it's original and inspiring one. The scientific approach of Goleman's book does not exist here. The author's "tone" is more personal than recommended. It abuses of examples that frequently lack of consistence, and it spends whole paragraphs either saying what is of common sense or repeating what had already been said previously. The consistence of the chapters is questionable, and the sub - items don't consolidate in broader ones. The edition and the revision are poor. (I think there were identing problems in the text revision. If the text was to be compiled, it would accuse "missing parentheses"). The book doesn't present anything new. I think any psychologist-next-door could have written it after reading Goleman's book. It is strange that it has been well recommended by the critics.

Emotional intelligence has been much talked about in the last few years. This book goes beyond the hype and gives practical suggestions for developing one's own emotional intelligence at work.Hendrie Weisinger, a psychologist and organizational consultant, defines emotional intelligence as the ability to "intentionally make your emotions work for you by using them to help guide your behavior and thinking in ways that enhance your results." Weisinger contends that EI can be nurtured, developed, and augmented. He proves his point by providing processes and exercises to help the reader develop self-awareness, manage emotions, motivate self, communicate effectively, develop interpersonal expertise, and help others help themselves.Weisinger writes in an easy to read, straightforward style. His approach is practical. This makes it especially useful for those responsible for delivering EI training. This is not a book about EI research but a manual for making EI work in the workplace. An added bonus is that developing your EI will also strengthen your personal relationships. If your interest is in becoming more emotionally intelligent or helping others to do so, then reading this book would be an intelligent choice.

how important is emotional intelligence in the pursuit of success at the work place