Most helpful critical review
Lesson Learned; Lesson Forgotten
on September 24, 2003
This book did not resonate with me. Perhaps it is because I recently completed reading a great book on web design, "The Design of Sites."
It is not that the book is without merit. There are nuggets of wisdom buried in every chapter. Jakob Nielsen is an acknowledged web design expert. This book summarizes much of his thinking. Simplicity and usability should rule the web, according to the author. He is right. Users, or perhaps the term, surfers is more appropriate, are never more than one click from moving on to the next site.
There are some great chapters - the one on content design springs to mind. However, the book is like reading a W. E. B. Griffin novel. By the time you finish it, you realize it does not contain much new material. Topics and introductions are continually re-served and rehashed. At these prices, the author ought to credit his readers with enough intelligence to remember lessons taught in previous chapters.
The author's mantra is to know your user. This book would have been better if he accepted his own advice.