Most helpful critical review
1 of 2 people found the following review helpful
A technical book
on March 23, 2013
This is not an easy read like the book:
" How to win friends & influence people"
but is very worthwhile.
The final Chapters 11 to 16 are the best & can be read straight away & still understood.
I found that I had to keep re-reading certain sections just because of the great volume of
important examples it gave.
That is a bonus because it can be used to apply to any situations even if the person
you're speaking to is very vague or unwilling to change their viewpoint.
In other words it allows you to deal with failure.
bottom of page 129 :
" Don't try to change their mind. You can't control what others think.
They have the right to their opinions - even if they are mistaken ...............
you can't force them to do so "
Knowing how difficult some people are to deal with is a hard but valuable lesson.
I think anyone - no matter how good their diplomatic skills -
could gain something from this book.