Top positive review
2 people found this helpful
This book will solve a lot of arguments before they start
on January 23, 2013
It's not really 10 powerful tools, more like one question to ask yourself when you're feeling upset, mad, angry, pissed off, cheated or any of the above. This book gets to the root of 'why' you feel that way and usually it's the assumptions we're making. This book teaches you to ask yourself "do I really feel the way I do?" and "are the other person's intentions really as bad as I think they are?" Once you start looking at the situation from their shoes it often allows you to see what the problem actually is.
This book literally changed how I viewed many relationships and has helped me prepare for the most stressful meetings. A must read for anyone who talks to people in their day to day.