Most helpful positive review
Helped me make my successful business flourish
on August 13, 1999
I first read this book just over a year ago. I employed her ideas after every chapter and watched them ripple through my staff and clients. I was surprised that ideas, sometimes a simple change in my perception of everyday situations, could actually change my business reality. My people responded to the changes immediately and seemlessly. The book taught me more about the intangibles of leadership than any other reasource I've found. Other specifics: She helped me spot where I was wasting energy, in work and worry; Tweeked my creativity toward managerial concerns; And more, she's planted the seed for my ultimate movement (logistically & emotionally) away from the incredible amount of personal investment that it's taken to build my business. In the last year we've grown over 100%, nearly completed the difficult task of becoming direct manufacturers reps in a highly entrenched and protected industry, and made the move from local to national clientele. The business and I have changed so much that I'm reading it again to see what I get out of it now.