Top critical review
23 of 24 people found this helpful
on April 30, 2013
I bought this a little more than a year ago and loved it when it first arrived. However, after storing in the cupboard for several months over the winter I pulled it out to discover that it is leaking the blue freezing fluid. It is less than a month beyond the warranty period but likely has been leaking for quite a while. I saw lots of comments about the issue online as well as people stating the KitchenAid supports their brand and will help out even outside of warranty period. I thought it would be worthwhile to call and see if anything could be done for me unfortunately, they refused to do anything. While I loved the homemade icecream, I would not recommend this product due to the poor quality and the Company's refusal to stand behind their p[roduct despite this being a relatively common issue.