Most helpful critical review
18 of 19 people found the following review helpful
on May 31, 2010
I loved my Breville kettle for the first year and a half. Then the 'on' light began to flicker, and within a couple of days, it shorted out and the kettle stopped working. I contacted Breville and they told me their kettles are not servicable, they are garbage if they do not work, and since it was past the 1 year warranty, all they could offer was a replacement -- for $50. Appliances should have a greater lifespan than 1.5 years!! And to not service or repair their products -- deplorable.