5 of 6 people found the following review helpful
on March 21, 2006
Here's the fax number for Warner Bros. Just fax them your full mailing address and a copy of your receipt, and they'll send you a new "Goblet of Fire" Special Edition free of charge. Their service is excellent; I faxed them on Friday and received my new copy the following Monday. Fax number is 905-458-6528.
1 of 1 people found the following review helpful
on March 10, 2006
Before being aware of Mr Fraser Simons' review about the missing DVD in the Goblet of Fire movie, I wrote to Amazon's customer service about the problem. They kindly and promply ( less than 2 days!!) sent me another set: the same problem! When I saw the phone number Mr Simons gave for Warner Bros' customer service, I called and got the message about what to do to get a replacement by mail. I'm now waiting and hoping to hear from them. I just wonder if they are as fast and efficient as the people at Amazon! In the meantime, the second set gets back to Amazon.
7 of 8 people found the following review helpful
on March 7, 2006
Just to let everyone know that with this, when I got it anyways, Everything is perfect EXCEPT the last one. Goblet of fire has only one disc, it's a mistake done by Warner Bros apparently they marketed it like that, good job eh. Anyways This just came out and I have a number to call if you have this problem, 1 888 603 8888. They should replace it according to the person i got the number from via mailing you the second disc however the case goblet of fire came in is a one disc case so i hope they can replace the whole thing for the actual packeging advertised on the boxset