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Showing 1-10 of 19 reviews(1 star)show all reviews
22 of 23 people found the following review helpful
on November 6, 2011
Software installed easily on Windows 7 home premium. Video shown on capture screen looks great. However, once the capture button is hit, the video gets distorted and grainy - a significant loss of quality.

There is no way to adjust file size - the file from a 2hr Hi8 video tape is over 200Gb and too large to fit on the hard drive.

When capturing from VHS tape, the Showbiz App keeps crashing and is not usable at all.

Diamond Multimedia home page does not support this product - no improved drivers or debugged apps available.

I have owned several video capture products over the list 10 years, and the VC500 just does not measure up. You are better off using 5 yr old technology than the VC500. The VC500 is not recommended.
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7 of 7 people found the following review helpful
on April 11, 2012
I have had this product for a month and a half and I have yet to transfer one video. It seems to be working for several minutes and then shuts down with a warning that the tape, I am trying to transfer,is copy protected. These are home videos not purchased movies. I tried their online help, which was no help at all, so I called their help desk. The tech I talked to suggested that my camera must have had a setting to protect the tape from being copied, uh? I have tried several videos, taped from different cameras, and I get the same warning.
I bought the VC500 based on a review which rated this product the highest even though it was the cheapest. After I received no help from the "Help Desk", I read more reviews and discovered that most other people who bought this product could not get it to work either. Don't purchase this product!
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2 of 2 people found the following review helpful
on January 14, 2012
I have a Dell Inspiron N0510 2.53Ghz & 4gb Ram.
Product was received with in 3days of ordering,thanks Amazon.

Installed fine & program loaded ok, Program recorded but was very disappointed
once 90 minute move was done, on dvd format it was 9.8gb. No compression with
burning software. While recording screen on computer was all fuzzy could not
see progress of recording, had to listen for credits when it was done.

Contacted Diamond support twice in a week & no response.

I have decided to go with Honestech VHS to DVD 5 Deluxe
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1 of 1 people found the following review helpful
on February 6, 2013
This is a terrible product. I thought it was working great, until I tried recording a video over 30 minutes long. The video slowly loses sync with the audio until the mouths no longer match the voices. By the way, i have a new fast computer.

Wasted my money. I am now going back to Hauppauge. I had one of those several years ago and it worked great, but no longer supported in win7 64 bit.

Ordered the Hauppauge ImpactVCB 01381, as it has audio/video inputs, and fast as it is a PCI-express. I may be back to tell you how it worked out. I won't get it for a few weeks as I live in Canada.

Well, the PCI-e card works GREAT! (had to use the TV program that comes with the product to do old protected VCR tapes.)
Used WinFF to change bit-rate, and crop any spurious lines from top or bottom of screen due to tracking problems. Windows DVD Creator to write DVD.

"You get what you pay for". I should have known. I don't know if all usb devices used for this purpose are bad, but I am not taking any chances - I don't know about you.
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on March 26, 2013
Re: Diamond One-touch Video capture Best Data Products Diamond VC500 One Touch Video Capture Device
I bought this to transfer VHS to digital. The install is flaky, but I eventually got it to work on Windows 7 (but not XP)
The video is fine. The audio was useless: intermittent static (white noise) completely drowned out the audio. I was using good shielded audio cables, tried different locations to avoid electrical noise, two different VCRs and two different computers. The noise seemed to be associated with the device itself. I finally got around the problem by connecting the VCR audio out to my line-ininstead of the device.
The included software is terrible (and doesn't allow for a different audio source).
The documentation is good for a laugh: it's the "getting started" manual photographed on a table, saved as a pdf!
Support? I contacted the vendor [...] asking for a solution to the static problem. No response (yet).
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on October 23, 2011
J'ai déja acheté des produits inutiles, mais celui ci les dépasse tous...
J'ai eesayé de faire fonctionner ce produit sur 3 ordinateurs différents sous windows 7 et il ne fonctionne pas correctement sur aucun d'eux... Il capte tres bien le son mais impossible d'obtenir une image, soit qu'il n'y en a pas du tout, ou qu'il n'y a que des brides déformées.
La boite et son contenu se sont retrouvés avec mas autres choses inutiles, de plus autant sur la boîte que sur le livret d'instruction, la traduction francaise est complètement farfelue...
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1 of 1 people found the following review helpful
on September 14, 2012
the converted VHS tapes by this product had such a poor quality that I had to delete everything and return the product.
To me there is no value to this product.
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on February 27, 2014
Put the CD to install driver. Appears a menu. Click on the install button... nothing happens. Try to start it by browsing the content of the CD. Find the exe files. Click on it. Nothing happens. Get the update drivers on Diamond's website for Windows 7. Click on the exe files. Most on it crashes. Finally find a way to install drivers and software. Bug: only AVI and WMV (320 x 240) are working. Uninstall everything, get refund.
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on August 23, 2014
It was old looking software and does not work with ease. Like all modern computer software I am forced to navigate incompatibilities and language that forces me to be ok to continue when I am clearly not ok. I think I am going to the beach to throw rocks in the water and give up on trying to save money on haphazard products that require more of me and my os than I am willing to give.
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on February 20, 2014
The picture quality of this was not good at all. The original VHS tapes looked way better than the converted image, so it wasn't worth the time or effort. Had to return it.
This was my first attempt at transferring vcr to dvd, and this thing sucked. I'll need to find something better.
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