Most helpful positive review
7 of 7 people found the following review helpful
good value for the price
on May 28, 2011
I ordered this product and it arrived within 72 hrs directly to my door.
The drivers for this product are extremely easy to install with Windows Vista and it works like a charm. I had to call technical support to figure out how to remove a green bar from the bottom of my recordings and had an excellent experience. I did not wait any longer than probably 2 minutes, the agent was very polite and knew exactly what to do to fix the problem. The settings of the device were causing the issue and the agent walked me through corrective action without any hesitation.
I would not recommend using the included software with this device. I installed it and it caused my computer to freeze once I attempted to use it. Windows moviemaker is basically the same, it is preinstalled on most computers and works perfectly. I also had to use Windows DVD maker, another preinstalled program to actually burn a DVD.
All in all a good value for the price, it does exactly what I expect it to do: transfer VHS movies onto my computer. I would recommend this product to any person who wants a hassle-free product to convert VHS movies onto a computer (with the exception of the included Ulead DVD software... don't bother with that, It's not worth the time and hassle).