Most helpful positive review
89 of 94 people found the following review helpful
Excellent product with 2 minor flaws
on March 8, 2012
I have made many items with my new griddler since recieving it - grilled provolone on gluten free sour dough, Pesto grilled chicken breast with smoked gouda on gluten free rolls, grilled pork chops, grilled chicken, grilled bell peppers and onions, bacon and grilled burgers as well as using the griddle for gluten free pancakes and eggs. I prefer grilling my gluten free bread on this grill vs using my KitchenAid toaster. The elements heat quickly. The cooking is uniform. It cooks very fast - beautifully grilled pork chops for supper in 6 minutes! It cleans much easier than my old George Foreman and surprisingly takes up no additional space. The length of the cord is nice - longer than most small kitchen appliances - and I love the hidden cord storage on the back of the appliance - good sized hooks that the cord does not fall off of and hides it completely away. The knobs are also easy to read/use and I like that it has a green indicator light to let you know when the grill/griddle has reached it's desired temperature. The machine does get hot and you do have to allow the machine to sit and cool down after using it before attempting to clean it and put it away - but it cleans so effortlessly that I have not found this to be a big problem. I just allow the machine to cool completely and wipe out with a damp cloth - nothing more. The non-stick coating is durable and thick. I like that the grill plates are reversible - so I don't have to find additional storage for the griddle plates - and that they are easy to remove and put back on. I do feel that for the price of it, the waffle plates should have been included. I love the stainless look of the appliance. The exterior wipes easily and looks like a professional item. I also love that the grease cup is hidden underneath the appliance - another item I do not have to find additional storage for.
The reason I have rated this item a 4 star instead of a 5 star is for two reasons: The item has no locking mechanism to keep it closed and therefore cannot be stored vertically up on end. Wouldn't that make sense? Not everyone has the kitchen space required to store such large items. Secondly, I was hoping that the floating hinge would be able to be adjusted to 'hover' like the Wolfgang Puck version...giving cooks the added benefit of being able to broil foods - like melting cheeses on open faced sandwiches without having to stand there holding the top plate just above your food and hoping you don't touch the top of the cheese and ruin your sandwich.
All in all this is a great appliance and I am very pleased. I would buy it again. I would recommend it to a family member. I spent a lot of time reviewing grills before I made my purchase and it came down to this one and the Wolfgang Puck grill/griddle combo. I chose this one in the end because it has 2 griddle plates - WP only has 1, but now that I know that I can't broil with it - the WP one you can - I am not sure which is the better trade off. Research your items carefully and decide which features would work best for you and your family. These items are not cheap and you will likely be stuck with the one that you purchase for a really long time.