Customer Reviews

KitchenAid KSB565WH 5-Speed Glass Jar Blender, White

5 star:		(17)
4 star:		(9)
3 star:		(1)
2 star:		(2)
1 star:		(1)

 

 

Bought this blender based on the reviews I read on this and other sites. It landed here at $149 with all taxes and shipping in. It blends fine, seems powerful enough and is fairly quite. We use it daily for smoothies and it will crush ice and frozen fruit without a problem. It cleans easily and over all seems like a decent machine. Time will tell on how durable it is but the construction looks solid. Wanted the stainless color but it cost more and did not seem worth the extra.

1. Eccentric shape of glass jar makes for easier emptying.
2. Locking mechanism of jar to base is greatly improved - simpler, sturdier, easy on, easy off.
3. Base gasket easier to install/remove.
4. Easy wash [I prefer by hand].
5. Stable
6. Noisy, but that's expected,
7. Blends well even though blades aren't sharp; a safety feature
8. Better than 2 other brands which preceded it and better than the older KitchenAid

So far I am fairly satisfied with this blender. The motor is extremely powerful, and it does a great job on soups, smoothies, anything liquid.
I would have given this item 5 stars, if not for the fact that the ice crushing mode turned out very scary. The first time I used it for this, I put in about 5 cubes directly from my freezer and used the "crush ice" setting. The pulsing movement seemed to be working fine, but, on about the 4th pulse a big chunk of glass blew out of the side of the jar. Some glass stayed inside the jar, and got shredded on the next pulse, before I could shut it off, damaging the blades. I called KitchenAid Canada and told the rep what had happened, and they replaced the jar and the base; the parts arrived in about a week, and I did not have to send back the damaged parts as proof of loss. This is customer service as it should be!
In short, great blender, fantastic customer service, wear safety goggles if crushing ice!

i bought this item for a my mom as a birthday gift. she loves it - says it works great and is a very nice looking unit as well. she has green shakes all the time because of her health and says it purees vegetables quickly and well. i would recommendKitchenAid KSB560OB 5-Speed Blender with Polycarbonate Jar, Onyx Black this blender to anyone.

I bought this blender for its ice crushing capabilities and it works well. Does a good job on protein shakes and soups too. I like the fact that it starts slow and then speeds up. My only critism is that it tens to walk when crushing ice so hang on!

I got this premium product as a replacement for the previous model made of plastic. I thought the glass model would be more hygienic. Turns out the seal is faulty and prone to leaks. After a giant mess, for me this was a deal breaker, and I'm sending it back. Kitchen Aid, I expected more form you :(

Very disappointed. Appliances are suppose to save us time, not give us grief.

strong motor, destroys everything I put into the machine.love the way the collar/blades attach with a click into the glass jar and of course remove for easy cleaning. Wish I did not have to send in product proof of purchase to claim the coupon discount - should be up front.

I've had this blender for a little over a month now. It works great and pulverizes everything I put in it. Crushing ice is no problem with this machine. It is loud, but for how long it's on at a time it's well worth it. Cleanup is simple. Love having a glass jar vs plastic - feels more hygenic after washing.

At first I was going to buy the polycarbonate version of this blender, for the larger jar, as well as its greater popularity.

I'm glad I changed my mind and bought this glass one.

It is very easy to clean, has no leaks, looks great, and is powerful enough for crushing ice and frozen fruit. The advantages of having the glass one as opposed to the polycarbonate one outweigh the disadvantages (slightly smaller jar).

Despite what the other reviews have said, I did not find this one to be particularly quiet. Maybe that's because my previous one was majorly underpowered. In my opinion, its power makes up for the noise.

So far, I am very satisfied with my purchase. Love it!

really good blender so far. every other one i've had breaks or leaks. this one only did once, i'm guessing we put it together wrong that day. so far so good!