Customer Reviews

Cuisinart DCC-2400C Brew Central(TM) Thermal 12-Cup Coffeemaker

5 star:		(7)
4 star:		(6)
3 star:		(2)
2 star:		(2)
1 star:		(3)

 

 

This machine is a total disappontment.
It is poorly designed and made. The coffee is at best average. The wire mesh filter split at the seams within a month. The top of the carafe does not lock and unlock properly...you have to struggle with it to take it off and need to take it apart and reassemble it frequently. The feature that allows you to pour a cup while it is brewing does not work (and never did).
This machine is a prime example of absolutely shoddy workmanship and poor design.

The machine looks great, but fails on execution.

After using for it a week at the office, we have quickly found the flaws:

1. Coffee is not that hot. Even if you press the "1-4" double-heat button, and pre-warm the carafe.

2. Must pour upside down! Carafe has a 1 inch inner lip, meaning you have to pour the last cup with it completely upside down, at which point it goes everywhere. There is an ingenuous inner closing spout to keep the coffee "hot" longer... but since it doesn't start hot, it misses the mark.

Looks great though, and does keep the initial lukewarm temperature for several hours. We just wish it made HOT coffee.

We have had many coffeemakers over the years and were delighted to find a carafe version. We have had this coffeemaker for almost three years and have some complaints. The lid is VERY difficult to put on and take off. Unless you are making 12 cups of coffee it is difficult to determine how much water you are putting in. It is difficult to get the last of the coffee out of the pot. The most aggravating thing about this coffeemaker is that three times now it has spilled the water from the filter as it's filling. The coffee has gone all over the counter and down into our cupboards causing swelling of the wood. It has ruined a carpet. The coffee has gone into the drawers and I have had to dispose of many items that have been ruined. We would NEVER recommend this product and will contact the Corporate Office to determine what compensation they will give. In the meantime we have the coffeemaker sitting in a turkey roaster on the counter to prevent more expensive damage to our fairly new kitchen. SHODDY, SHODDY, SHODDY workmanship under the name of a reputable Cuisinart brand name. Don't buy it!

I loved my brew central so when I found one with a thermal carafe, I was thrilled... until I poured my last cup from the first pot and had to turn the carafe practically upside-down to make the last of the coffee to come out. It brews fine but I find that even the first cup isn't as hot as I would like it and I also struggle with getting the lid off the carafe to clean it. I have average length nails and find that I impact my thumb nail every time I try to open the lid... can't imagine what it would be like if someone had long nails... some times I just give up and try to rinse the pot without opening it... doesn't work well.
The problem seems to get worse with time and the seal around the lid has loosened with use which makes it even more difficult. I like the idea but it still needs some work... I'm going back to the basic model!

I find this coffee maker really frustrating. Measuring the water level is difficult especially for a short person. Trying to get the lid off is near impossible and one needs to take the lid off to pour it properly. If you leave the lid on the coffee just dribbles out. I would certainly use the seller again but not the manufacturer.

The coffee maker works very well, but it is very difficult to fill, I have to put on my glasses to determine the fill line. Pouring is a bit "leaky", but it makes really good coffee!

Coffees hot the only thing is the light behind the clock doesn't work, We had fast delivery. If this one crappes we would buy another for the price and the product you can't go wrong.

I've now had this coffeemaker for about 3 months. I like how compact it is, although the "fake stainless" plastic looks rather cheap. I love the design of the carafe, which keeps the heat in, without you having to turn the cover to get the coffee out. The presets have worked just fine. Their are only two things I don't like about it: one is that it is difficult to see how many cups of water you've put in the machine, because the casing is not transparent. The second thing is that you need to keep the machine cover up after you're finished to dry out the insides - that takes room. Oh - and one other thing - the product was delivered to me in its original box and left on my stoop for anyone to see!

Had one of these in our vacation unit in Arizona and had to have one of our own upon returning home. Keeps coffee piping hot for hours. Love it!

This coffee maker is the best.
Large enough for a family.
User friendly, good quality, price is affordable.
Cannot buy anywhere else.