Top critical review
2 of 2 people found this helpful
Lacrosse Technology customer service (poor)
on January 16, 2014
My son bought me a unit WS9057U-IT for Christmas.
The case of the outside transmitter was broken when I open the shipping box.
I have send 5 e-mails to La Crosse Technology with pictures of broken part for replacement under warranty.
Instead of shipping me a new transmitter to solve my problem they ship me a battery cover.
In my e-mail I have explain to them that I was not able to calibrate the outside transmitter because the broken part is captured inside the transmitter casing.
So I am still waiting for a reply from them.
In the mean while I am only able to read the time, the date and the inside temperature and humidity level.
I ask tem to call me....no reply. Too bad.... I am very desapointed.