Top critical review
15 of 16 people found this helpful
on June 15, 2012
I drink a lot of tea, and this kettle did an admirable job of heating water for 2 months. For that two months, the user experience justified the somewhat high price. The kettle is beautifully designed (in both an aesthetic sense and its user experience.)
Then the kettle died''--after only two months--'unacceptable. My last variable temp kettle, which was built by Kenmore, lasted over 3 years. Also, as one poster commented, it costs approximately 25% of the purchase price for the kettle to have it repaired--slowly--under warranty. This will be the last product from Cuisinart that I buy. Who wants to gamble again with quality at this price point when repair is so costly. My experience with Cuisinart as a whole, and most recently this kettle, leads me to believe that Cuisinart is in the business of making beautiful trash.