Most helpful positive review
18 of 18 people found the following review helpful
cats like it, but motor conked out?**UPDATE: HOW TO FIX YOUR PUMP!
on November 29, 2013
Both my 6 year old cats took to the fountain right away. One likes drinking from the top fountain part, the other from the open lower area. Unfortunately, the motor just suddenly stopped working about 10 months after purchasing?? Wonder where I can get a replacement as I still have 3 filters for the thing and my cats did actually like it.
**ETA: I Learned how to fix the pump and get it working again! One of the sides of the pump will come off (just pops off). Next you will take off the circular cover for the motor. You should be able to see the little fly wheel / spoked wheel-thingy (mine was yellow) with a little metal nib in the middle. If this is covered in hair, THIS IS THE CULPRIT! Remove the hair and scrub it a bit (I used a dish brush). It took a couple of times of cleaning to get it working again - but VOILA! My pump now works!