Top critical review
27 people found this helpful
Disappointing Service from Nettalk
on May 1, 2013
The device by itself is not bad. But there are big problems with Nettalk company.
1- They are not honest. They have Canadian web site (with prices that are already 50% more expensive than US website), but when you purchase any service on the Canadian website you will be billed in US$.
2- There is practically no customer service. The incoming calls in Canada has been down for over two weeks and there is no way to reach the Nettalk customer service. Two weeks is enough to build a whole new network and Nettalk fails or doesn't want to do anything. If you're lucky, you will receive an email after two days apologizing for inconvenience.
Before buying any equipment or services from Nettalk,try to talk to the customer service on the phone! Good Luck!
Forget Nettalk and try to negotiate with your existing phone service provider.