Most helpful critical review
21 of 23 people found the following review helpful
Too many little problems...
on March 30, 2013
I purchased this with my Visa points about a year ago. Seemed to work great when we first plugged it in, but we've found a few issues with the product and have since stopped using it.
The blades were sharp and could get through anything (still are), but the motor isn't powerful enough. It's advertised as being able to chop ice, but throw some frozen banana in for a smoothie and the motor burns out before the smoothie is done. We noticed this with most of the things we make unless making small amounts. The motor takes 15 minutes or so to recover after over heating, so when it gives out, that's as good as it's getting blended.
The cups are really tight in the bottom, I have no idea how you're meant to clean them... It's near impossible to get your hand in the bottom, and the dishwasher doesn't always manage. The cups also have plastic spines? Small lines of plastic from top to bottom on the inside of the cups. I imagine they're for support, but they make for a lengthy cleaning process. The blade is also a hassle to clean. Too many nooks and crannies for things to get stuck in (especially when grinding flax seed!!), and it usually involves taking tooth pics or q-tips to the underneath of the blade, o-ring, etc.
Finally, aside from the cleaning and lack of power, the threads on the blade gave out after a few months. If we put anything in to blend that was more liquid than solid, it would leak while blending (has to be blended upside down). After a while the only thing we could make in it without losing half of it in the process was peanut butter. We've been using our food processor for everything, since. Still in the market for a blender.