Most helpful critical review
4 of 4 people found the following review helpful
Broke after 2 months, Terrible customer support from Microsoft!!!
on January 13, 2015
Great controller while it worked, but after 2 months of LIGHT use, the thumbstick analog switch broke. I now have 1 thumbstick that constantly hangs to the side. Contacting microsoft was a joke, as they gave me the run around for over a month, which by then my warranty was past the 3 month warranty period. Seller was not sympathetic to this situation, although I never expected any sort of compensation from them.
Nevertheless, maybe I received a 'lemon', but I can honestly say that Microsoft's warranty is garbage. Thanks for the paper weight!