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16 of 16 people found the following review helpful
1.0 out of 5 stars Very disappointed in a poorly designed food processor, Jan. 17 2012
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This review is from: KitchenAid KFP1333WH 13-Cup Food Processor, White (Kitchen)
I was expecting much better from Kitchen Aid. Poorly designed 3 pc feed tube is difficult to operate smoothly. Open areas between cover and blades allows large quantities of food to jam up and never get processed. Motor bogged down when making bread crumbs out of a 3 day old loaf. Huge base takes up a large area of the counter and the unit won't fit under the upper cabinets with the lid on. I would send it back but we dropped the 3 pc feeder and it cracked and broke a few pieces off. I would give it 0 stars but the system won't take anything less than 1 star.
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3 of 3 people found the following review helpful
1.0 out of 5 stars spindle comes loose and melts + a myriad of other problems, April 10 2013
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Chris (Canada's National Capital) - See all my reviews
(TOP 1000 REVIEWER)   
This review is from: KitchenAid KFP1333WH 13-Cup Food Processor, White (Kitchen)
We own several other Kitchenaid small appliances and this food processor doesn't live up the quality we associate with the brand.

Other reviews have covered some of the issues such as the "soft start" that defeats the purpose of the pulse button and a tendency for the whole machine to jump around, causing the bowl to unlock itself.

I could probably overlook the above problems except for one critical flaw: the spindle attached to the motor is PLASTIC and of a design that tends to wear and melt. Other brands may use plastic for their spindles but they're more positively "keyed" so that they don't slip. This Kitchenaid isn't that intelligently designed.

Much like the lack of positive locking of the bowl, the spindle doesn't positively lock to the cutting heads, despite following the instructions to push it down until it clicks. After a few weeks of very light use, the motor won't turn the spindle without grinding it out after which it won't turn at all.

The nesting bowl is a pain to install; there's no clear indication of what direction is "correct" so you just end up rotating it by trial and error until it fits.

The bowl does NOT positively lock into place, even when it's supposedly locked into place. A bit of vibration will jar it loose.

This food processor is an awful design that caused us much frustration and wasted time. Fortunately, we've been able to return it to the store for a full refund. Save yourself the trouble and DON'T BUY THIS MODEL.

Cuisinart makes an excellent model in the same price range, the FP-14DCC 14-cup Elite model. Buy that one, not this Kitchenaid.
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1 of 1 people found the following review helpful
2.0 out of 5 stars Its okay, Aug. 1 2013
This review is from: KitchenAid KFP1333WH 13-Cup Food Processor, White (Kitchen)
I bought this from Costco & so glad I did because it was easy to return. I really wanted to like this machine. It slices, shreds, and mixes well. It's not terribly loud. It is not a time saver for me because it takes as long to clean it all as if I had used a mandolin & stood there processing manually. I found that celery got gummed up under the edge of the lid. I didn't like how food got trapped under the shred & slice blades to clean afterwards. There is a lip on the underside of those blades that has to be cleaned carefully. Also the 3 part food chute was annoying. It makes sense to have different sized chutes for different sized food. However, to use the smallest size chute, you have to have all 3 chutes in place, then clean all 3 because they get grubby. And if I used the little bowl for food prep, both big & little bowl needed to be washed. Yes, it is dishwasher safe, but other reviews say that it will become brittle with repeated cycles.
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KitchenAid KFP1333WH 13-Cup Food Processor, White
CDN$ 329.99 CDN$ 298.43
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