2 of 5 people found the following review helpful
5.0 out of 5 stars
Customer support and installation, Jan 1 2012
This review is from: Adobe Premiere Elements 10 (Win/Mac) (Software)
I bought this program a month ago.
I installed onto my computer and then reinstalled on the same computer on a different hard drive that contained another video editing program.
Anyway, when I tried to install onto my new computer, it said that I already installed on TWO computers. I actually installed on ONE computer but TWO hard drives.
As long as you deactivate, you can continue to install on 2 newer computers to a maximum of 20 times.
Unfortunately, when I built my new computer, I reformatted one of the drives that contained the Premiere Element 10. So I was not able to deactivate one of the installation.
I used Adobe's online chat and I explained to Arun what happened. He allowed me to install on 2 computers. I give 5 stars for Great service. I'll be using the software soon. Now, I'm looking for a new Video capture/tuner card for my new computer.
After much research, I'm going to get the following:
[...]
Unfortunately, Amazon does not carry this product. If they did, Amazon would be my first choice. I love Amazon's free shipping offers.
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