Auto boutiques-francophones Simple and secure cloud storage pinata Furniture Kindle Music Deals Store Cycling Tools minions

Customer Reviews

41
3.6 out of 5 stars
Your rating(Clear)Rate this item


There was a problem filtering reviews right now. Please try again later.

6 of 6 people found the following review helpful
on June 11, 2014
I bought this tea steeper at around $140 at Canadian Tire. I drink ALOT of green tea among other teas, and this seemed a perfect fit for the job.
I'll be honest, when I set it up and brewed by first pot I loved it... the settings are easy to use, the 30 minute warming function is ideal...I was proud of my purchase! However that didn't last long......

After only 3 or 4 uses, the seal which connected the glass portion of the kettle to the plastic handle piece became leaky and tea started dripping at every pour. At the black tea setting (boiling) the water boils so vigorously that it begins coming out of the mesh screen (this is below the max water level). Also, the tea holder is incredibly tricky to clean and the whole up/down/remove system is a pain in the butt to use. I've returned the product to the store within just 6 days of picking it up.

I've ordered the Breville BREBTM800XL from Amazon. It's a step up price wise but I believe it's a monumental step quality wise, especially from this. I don't believe I'll ever attempt to buy another Cuisinart product again. Save yourself some time and invest your money elsewhere!
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
7 of 7 people found the following review helpful
on December 27, 2012
This kettle makes amazing tea and the system is very clever however as someone else mentioned it is very difficult to get loose tea in and especially out of the basket. It is also quite small and when boiling to the highest temp it boiled away a full cup of water and if you try to use the max tea amount of water it boils out the top. Also found the beep quite loud and would prefer if the keep warm feature could be turned back on or extended.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
7 of 7 people found the following review helpful
on September 27, 2012
Boils water super fast, nice to set water temperature, but getting your loose tea in and particularly out of the basket is difficult and messy. Also the volume of the beeper on the unit needs an option to turn it down!
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
12 of 13 people found the following review helpful
on January 11, 2012
This is the ultimate tea steeper/kettle. Heats up water very quickly to preset temperature, has an ingenious system for lowering tea into water and steeping using an easily-programmed timer, followed by a superb keep-warm feature. It works exactly as advertised, looks great on a counter and produces great-tasting tea. Much better than another brand which gave a chlorine taste to boiled water. I highly recommend for tea lovers and the price is very reasonable for such an effective piece of kitchen equipment. No complaintS or negative observations.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
7 of 8 people found the following review helpful
on January 2, 2013
Read this product info carefully! Yes it heats water quickly, maintains the right temperature for different tea types, and selects the best steeping time for your tea then keeps the tea warm. BUT - unlike the Breville counterpart (yes, twice as expensive...) this is not automated! It beeps when the water is heated, and YOU lower the tea (it is a cool mechanism) and then beeps when the steep time is up and YOU raise it.
So you can't walk away and come back to perfectly steeped tea, or pre-program it to wake up to prepared tea in the morning. All this saves you is having a tea thermometer and tea timer separate.
Handy? yes.
Ingenious? no.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on June 19, 2013
I drink 2L+ of green/white loose-leaf tea per day so it seemed that this kettle would make my life easier, unfortunately it hasn't quite worked out with all four units that I've had. Additionally, if you're expecting a product as convenient as modern coffee makers, you are in for major disappointment.

- All four units eventually stated leaking at the top, where the black plastic is sealed to the glass using a silicone substance. This isn't an appropriate seal for a heat-cycled product, so after a week (first unit) or a month (2nd, 3rd and now fourth!) of use, you'll have hot tea going everywhere as you pour. This is a major fault and renders the product unusable.
- All four units never "finished" boiling water for black tea: I'm at 1000m+ altitude, so the water doesn't reach 100ºC to trip the thermocouple. This is a common issue with consumer products and should be programmable by the user, or set in the factory and controlled via distribution chain.

Other issues that make this product not worth your time:
- It's nothing more than a temperature-controlled kettle with a timer, and a poor one at that. You still have to stand there for five minutes while it heats up and you cycle the basket down/up, or risk nasty over-steeped bitter tea. A single motor/actuator to automatically cycle the basket would actually make this product useful...
- The basket mechanism is awkward to use. It starts in the down position when you put it back after filling with tea, so your loose-leaf gets dunked in cold water and wilts while the water heats up. Of course, you can always have the entire plastic top out and fiddle with it in the air, set the basket to "up" and then insert the whole thing, oh what an adventure! Accessing the basket to remove soggy tea-leaves is a frustrating exercise in rinsing, shaking and smacking.
- The control panel and user interface are needlessly confusing. The "select" [temperature] button is larger and further away from the temperature indicator than the "temp start" button. For some strange reason, this annoys me greatly.
- Really loud annoying BEEP!

So close, Cuisinart, and yet so hopelessly far! Try it again, but this time with some usability and longevity testing.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on December 21, 2013
Last spring I bought a Cuisinart Tea Steeper because my husband had been complaining that the tea I made was not staying hot enough. I was never happy with the 3 step method which necessitates hovering over the contraption and the design which makes it difficult to add tea and to clean the machine. Then the plastic collar cracked making it unusable. I contacted the company because it is still under warranty. They asked me to provide a jpeg of the crack and of the receipt. It's been 3 weeks and I have heard nothing back. I have now sent 2 followup emails. Grrr!
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on October 18, 2014
Difficult to keep the steeper up in lock position - always "fighting" with the mechanism. My main complaint is that is does not keep the beverage hot. There is an automatic warm 30 min period - but its not very warm at all and if one needs to reheat the tea, have to reboil it - no control for reheat on continue to keep warm past the 30 min. Also, where is or what would be the option for regular orange pekoe tea bags? The book does not say which option to select and I have received no answer from my emails to that question. If you buy one, I highly recommend cordless so at least it can be brought closer to where you sit and you may drink it more often, thus hot. I put three stars vs two because frankly could not find any other better ones on the market.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
TOP 1000 REVIEWERon February 19, 2013
This is a nice looking tea kettle/ steeper that I got as a gift.
Pros:
-Sleek design
-Timer that can be adjusted
-One click button to keep the tea warm
-Preset heating options for different kind of teas- Delicate, Green, White, Oolong, Herbal, and Black (starting from 170 degrees for delicate to 210 degrees for black).
-Easy to clean the kettle part
-Can use teabags (recommended to cut the string) or loose leaf tea ....which leads me to the cons

Cons:
-It is a nightmare to clean out the loose leaf tea. The compartment that holds the loose leaf tea also known as the tea infuser has a lid. The lid can be lifted up on the small metal rod but can never be removed or pushed back. This has me banging the loose steel tea infuser against the garbage bin trying to get rid of all the loose leaf tea particles

I think the Breville electronic tea kettle is better but for the price, I don't mind the Cuisinart one. It's actually a good tea kettle minus the hassle of cleaning the loose leaf tea.
For that, I had to take a star off my rating. Other than that, I give it 4/5.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on February 5, 2013
It is a very good looking and easy to use product with good information on the best way to use it. It brings out all the good flavor of the tea .The only thing I find difficult is to remove the tea leaves from the basket in order to clean it properly.
Marie
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
     
 
Customers who viewed this item also viewed