Most helpful critical review
I was very satisfied with this epilator until I dropped it in the ...
on September 22, 2015
I was very satisfied with this epilator until I dropped it in the shower and broke the epilating head. Panasonic doesn't sell replacement parts (except for the shaving head) so I now have to buy another one for $120. Their customer service number just refers you to a contracted parts store that has terrible service and didn't have any clue what I was talking about. I will be looking into other brands to replace my broken one.