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Customer Review

5.0 out of 5 stars a powerful book with lasting value, Sept. 27 2003
This review is from: Design for Community (Paperback)
This book crops up a lot in recommendations from bloggers, and it's easy to see why. This book is a broad, yet detailed, treatment of how to start, grow, and manage, online communities. A successful online community has a real and valuable sense of belonging. This book can help you understand both the 'why' and the 'how'.
Most of the points made in this book are applicable to everything from email lists, through bulletin boards, to blogs, Amazon reviews and beyond. Many are also very thoughtful, such as the discussion of setting "barriers to entry", or the tricky subject of how to gracefully end a community. The book also includes some interviews with people involved in specific online communities. These interviews are not as directly useful as the rest of the book, but are an interesting alternative to the author's style.
If you are at all interested in gathering or supporting a group of real people using online tools, you need this book. It doesn't say much about specific tools or technologies, but it has the ever-elusive quality of "lasting value". I can really imagine myself re-reading and referring to this book in five or even ten years time.
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