Turn the Ship Around ! A True Story of Turning Followers into Leaders Hardcover – May 16 2013
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"One of the top 12 business books of all time." --Motley Fool and USA Today, November 2014
"#1 Must-Read Business Book of 2012" --Fortune Magazine
"The best how-to manual anywhere for managers on delegating, training and driving flawless execution." --Fortune Magazine
"I don't know of a finer model of this kind of empowering leadership than Captain Marquet. And in the pages that follow you will find a model for your pathway." --Stephen R. Covey, author of The 7 Habits of Highly Effective People
"To say I'm a fan of David Marquet would be an understatement... I'm a fully fledged groupie. He is the kind of leader who comes around only once a generation. He is the kind of leader who doesn't just know how to lead, he knows how to build leaders. His ideas and lessons are invaluable to anyone who wants to build an organization that will outlive them. -- Simon Sinek, optimist and author of Start with Why
"How do we release the intellect and initiative of each member of the organization toward a common purpose? Here's the answer: With fascinating storytelling and a deep understanding of what motivates and inspires. David Marquet provides leaders in the military, business, and education a powerful vehicle that will delight, provoke, and encourage them to act." -- Michael P. Peters, president of the St. John's College, Santa Fe
"I owe a lot to Captain David Marquet ... not only for turning the Santa Fe around during some REALLY bad times but I learned many lessons on leadership from him that have been invaluable in my post-Navy life. I preach the three legs (control, competence, clarity) of Leader-Leader everyday to empower my people and move the decisions to where the information lives... I used these principles to turn around the GE Dallas Generator Repair Department, which was in crisis when I arrived in 2010 and now is the best Generator Repair Department in the GE Network... Now I am tasked with turning around the Dallas Steam Turbine Repair Department..." -- Adam McAnally, Steam Turbine Cell Leader at the GE Dallas Service Center and former crewmember, USS Santa Fe
"This terrific read actually provides new and valuable insights into how to lead. And nothing important gets done without leadership. Captain Marquet takes you through his life of learning how to lead, and presents you with a winning formula: not leader-follower, but leader-leader. It's about leading by getting others to take responsibility--and like it. It works for business, politics, and life." -- Leslie H. Gelb, president emeritus of the Council on Foreign Relations, a member of several business boards, and a former columnist for The New York Times
"It's the Hunt for Red October meets Harvard Business School. Turn the Ship Around! is the consummate book on leadership for the Information Age--where unleashing knowledge workers' intellectual capital is pivotal in optimizing organizational performance: from maximizing market share and minimizing customer churn to improving margins. Capt. Marquet's thesis is a complete paradigm shift in leadership philosophy. This new approach to leadership is applicable in all industries and across all corporate functions. If you're an Organizational Behavior or Leadership expert or enthusiast this book can have a substantial impact on you and your organization s ability to meet its goals." -- Joe DeBono, Founder and President of MBA Corps and Merrill Lynch Wealth Manager
"David Marquet's message in Turn the Ship Around! inspires the empowerment of engaged people and leadership at all levels. He encourages leaders to release energy, intellect, and passion in everyone around them. Turn the Ship Around! challenges the paradigm of the hierarchical organization by revealing the process to tear down pyramids, create a flat organization, and to develop leaders, not followers." -- Dale R. Wilson, Sr., business management professional, and editor/blogger at Command Performance Leadership (commandperformanceleadership.wordpress.com)
"This is the story of Captain David Marquet's unprecedented experiment in the most rigid of environments on the Santa Fe, a U.S. Navy nuclear-powered submarine. He had the courage to operate counter-culture, reengineering the very definition of leadership accepted by the U.S. Navy for as long as it has existed. He took huge risk to do this. The outcome was revolutionary - within a few short months, the crew of the Santa Fe went from worst to first. In today's information age, Human Capital is our most precious resource. It is the 21stCentury weapon of choice. Captain David Marquet's experiment in leadership has far greater application to the entire business world. This is thought leadership." -- Charlie Kim, Founder & CEO of Next Jump, Inc.
"Leaders and managers face an increasingly complex world, where precise execution, teamwork and enabling of talent are competitive advantages. David Marquet provides a blue print, along with real-life examples and implementation mechanisms. Anyone who is charged with leading and making a difference needs to read this." -- John Cooper, President and CEO, Invesco Distributors
"David Marquet's book discusses 'successful motivation' that provided his people the energy to overcome difficult obstacles. The values that he imbued in his folks provided a 'burst of energy' that positively energized them by satisfying their needs for achievement, providing appropriate recognition, providing a sense of belonging, developing self-esteem, permitting a feeling of control, and permitting an ability to live up to appropriate standards. This type of leadership energizes the work force and allows senior management to 'paint the future and light a path that takes the entire team to it.' This is a must read for all who desire good moral influence on the work force!" -- Vice Admiral Al Konetzni, (USN, ret.) Former Pacific Fleet submarine commander.
"The legacy of a Commanding Officer, or the leader of any organization, is how well the organization performs after he/she departs and the subsequent motivation, success and institutional contribution of those next generation leaders trained and developed. Read Turn the Ship Around! and you will learn how to build an enduring high performer, where people can't wait to get to work." -- Admiral Thomas B. Fargo (USN, ret.) Former Commander U.S. Pacific Command Chairman, Huntington Ingalls Industries
"What I learned from and with David Marquet is that developing a bottom-up, Leader-Leader culture produces highly empowered people and highly effective teams. It worked on a nuclear submarine and it worked in the mountains of Afghanistan. That said, cultivating a Leader-Leader culture is much easier said than done because you must overturn almost everything people grow up thinking and learning about leadership." -- Captain (sel) Dave Adams, USN, Former Weapons Officer, USS Santa Fe, Khost Province PRT commander, Commanding Officer, USS Santa Fe
"Captain Marquet's compelling leadership journey inspires each of us to imagine a world where every human being is intellectually engaged and fully committed to solving our toughest challenges. If it can be done on a nuclear submarine, it can be done everywhere. Turn the Ship Around! delivers a brilliant message." -- Liz Wiseman, Author of Multipliers: How the Best Leaders Make Everyone Smarter
Written by the commander of a nuclear submarine. When he assumed command of the USS Santa Fe (SSN-763), a nuclear submarine plagued by poor morale and even poorer performance, the author accepted the greatest management challenge of his career. Adapting business leadership techniques for the close confines of the huge underwater craft, Marquet dared to break the U.S. Navy’s traditional leader-follower model and instead created his own leader-leader model among the crew. Readers share the commander’s insights and risks as he revolutionizes standard operating procedures by allowing his subordinates to assume responsibility for everything from clerical tasks to crucial war-gaming decisions.
Practical steps to astounding results. The exceptional naval officer explains how to adapt the leader-leader model for any organization, including specific mechanisms such as these:
• Use guiding principles to enhance clarity
• Repeat the message continuously and consistently
• Eliminate top-down monitoring systems
• Begin with the end in mind
True stories from the high-tech military. In the tradition of Tom Clancy, the author takes the reader on board a nuclear submarine for a detailed look at the latest in arms and warfare technology. Readers ride along with the sub commander on crucial practice runs, nerve-racking inspection tours, and simulated encounters with the enemy. From navigation to rocket launching, Marquet reveals what it is really like to operate one of the most sophisticated machines in the American naval arsenal and the personnel obstacles he overcame to make his fast attack Los Angeles-class sub one of the best in the U.S. Navy.
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Top Customer Reviews
I read this book like a novel... it's an easy read.
BUT to those who are reading this review, don't ever mistake the ease of reading for THE MOST POWERFUL leadership book of the century... heck the millenium!
That said, if you are not ready to change your way of thinking about leadership in a radical sense, skip it.... go back to demanding people do things in the way it's always been done, "respecting" your authority and giving the least amount of effort necessary to stay employed.
When Marquet was assigned to the U.S.S Santa Fe, his first as a captain, it was rated lowest in terms of maintenance, training, manning, and supply conditions. That is why it had the worst retention in the submarine force. The year before, the Santa Fe had reenlisted only three of its crew of 110, including 12 officers. Within the first year under Captain Marquet's command, it was among the highest rated. What is the secret to that transformation? There are several reasons best explained within the narrative. To me, the most important is Marquet's willingness and ability to replace a leader-follower ("command and control") management model with one he characterizes as "leader-leader." At its core is the belief that we can all be leaders and, in fact, it's best when we all are leaders. It not only achieves great improvements in effectiveness and morale but also makes the organization stronger.Read more ›
Most recent customer reviews
Love it. Captivating, interesting and for anyone who wants to improve on the way we do things. A great book to get your mind working and thinking about how you do things now.Published 17 months ago by Kevin Crocker
Easy and quick read that reinforces valuable concepts of great leadership...great leaders are in service to assist others to become leaders.Published 23 months ago by Michelle S
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