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Beyond Heroes: A Lean Management System for Healthcare by [Barnas, Kim]
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Beyond Heroes: A Lean Management System for Healthcare Kindle Edition

4.5 out of 5 stars 2 customer reviews

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Length: 200 pages Word Wise: Enabled Enhanced Typesetting: Enabled
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Product Description

Product Description

Hospitals have long relied on the heroics of one brilliant nurse or doctor to save the day. Such heroics often result in temporary workarounds and quick fixes that leave not only patients and quality care at risk, but also increase costs. This is the story of an organization breaking that habit. Like a growing number of healthcare organizations around the world, ThedaCare, Inc. has been using lean thinking and the principles of the Toyota Production System to improve quality of care, reduce waste, and become more reliable. But lean thinking was incompatible with ThedaCare’s old top-down, hero-based system of management. Kim Barnas, former SVP of ThedaCare, shows us how she and her team created a management system that is stable and lean, to spur continuous improvement.

Beyond Heroes shows the reader, step by step, how ThedaCare teams developed the system, using the stories of its doctors, nurses and administrators to illustrate. The book explores each of the eight essential components of the lean system, from front-line problem solving with the scientific method to daily team huddles and creating standard work for leaders all the way to the top of an organization. Finally, the author introduces four executives from healthcare systems across North America who have implemented ThedaCare’s system and share the lessons they learned along the way.

Beyond Heroes is not just a call to action or an argument for a better healthcare system. It is a necessary roadmap through the rocky terrain ahead, one that healthcare leaders can customize to their special needs

Product Details

  • Format: Kindle Edition
  • File Size: 9058 KB
  • Print Length: 200 pages
  • Publisher: ThedaCare Center for Healthcare Value (May 9 2014)
  • Sold by: Amazon Digital Services LLC
  • Language: English
  • ASIN: B00K97O398
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Enhanced Typesetting: Enabled
  • Average Customer Review: 4.5 out of 5 stars 2 customer reviews
  • Amazon Bestsellers Rank: #42,691 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Top Customer Reviews

Format: Kindle Edition Verified Purchase
good reading to move to daily management system
key to illustrate from the culture of being a hero to depending on the processes and the team
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By Pierre on Aug. 17 2014
Format: Kindle Edition Verified Purchase
Très bon.
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: HASH(0xa217fc48) out of 5 stars 19 reviews
2 of 2 people found the following review helpful
HASH(0xa2608690) out of 5 stars Blueprint for success Nov. 8 2014
By Gone fission - Published on Amazon.com
Format: Kindle Edition Verified Purchase
Great read! Kim Barnas details ThedaCares's lean journey with frankness and insight. She shares a vision of where our healthcare system is headed and how to get there. The most difficult part of our US healthcare system transition is a shared vision of what the future will look like; what are we moving toward and how do we get there?
Thank you Kim for sharing your success and failures, your journey will surely inspire others to create the system we all aspire toward.
2 of 2 people found the following review helpful
HASH(0xa24b9aa4) out of 5 stars A Must Read May 28 2014
By hjz - Published on Amazon.com
Format: Kindle Edition
Calling all lean thinkers, this book is the missing chapter in Lean Thinking. Practical and easy to read story about how a management system was created at ThedaCare, can be a guidebook for creating your own.
1 of 1 people found the following review helpful
HASH(0xa24ba684) out of 5 stars very readable guide how to lean in a hospital Aug. 5 2014
By cornelis oosters - Published on Amazon.com
Format: Kindle Edition Verified Purchase
Also for a non English reader, this is a very readable book about the key elements of (the introduction of) Lean in a hospital. The logic of the chapters offers the instruments to help me implementing (my own) business performance system in my part of the hospital. I ordered copies for my management team so we will have a common guide to help us in our journey.
1 of 1 people found the following review helpful
HASH(0xa2258bc4) out of 5 stars Excellent read! Jan. 30 2015
By Greg D Gerard - Published on Amazon.com
Format: Kindle Edition Verified Purchase
I enjoyed the level of detail provided in describing their management system. Thank goodness for the highlighter tool on my kindle! Lots of great takeaways!
HASH(0xa23686a8) out of 5 stars Very Good Read July 17 2015
By Jonathan - Published on Amazon.com
Format: Kindle Edition Verified Purchase
This makes a transformation seem doable. Difficult, but doable. There is plenty of specific solutions to prime thinking for procedures in my organization, but there is no specific training in here. This is a case study (with some short anecdotal cases studies at the end). I'm glad I read it.