The Civility Solution: What to Do When People Are Rude Hardcover – Jun 10 2008
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It is an honor to recommend this fabulous book! P.M. Forni's thoughtful discussion of the importance of civility in today's hectic world will surely help readers find viable solutions for dealing with a variety of rude situations. (Peggy Post, director of the Emily Post Institute and author of Emily Post Etiquette, 17th Edition)
Pier M. Forni will be remembered as one of the greatest generals in our nation's struggle for civility. (Smithsonian Magazine)
About the Author
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DR. P.M. FORNI is an award-winning professor of Italian Literature at Johns Hopkins University. In 2000 he founded The Civility Initiative at Johns Hopkins and over the years has continued to teach courses on the theory and history of manners. His book Choosing Civility (2002) has sold more than 100,000 copies. Reports on his work have appeared on The New York Times, The Times of London, The Washington Post, The Wall Street Journal, and The Los Angeles Times. He has been a on a number of radio and television shows, including ABC's World News Tonight, CBS Sunday Morning and BBC's Outlook. For years he was a regular on-the-air contributor to the Baltimore NPR affiliate station and the nationally syndicated radio show The Satellite Sisters.
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OK so the solutions are not great - but my low rating has more to do with the explanations given for incivility. Basically, these barely scratch the surface and don't say much more than the obvious.
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