Concierge Confidential: The Gloves Come Off---and the Secrets Come Out! Tales from the Man Who Serves Millionaires, Moguls, and Madmen Hardcover – Feb 1 2011
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Most Helpful Customer Reviews on Amazon.com (beta)
My larger problem was that I hoped for some really off-the-wall, gossip-style stories, and there were ...two. I didn't get to know the "characters" of Michael or Abby well enough to really care about the success of their business, and I didn't feel like I understood their struggles. So, I can't give this book a good score, because I was unmoved.
If you MUST read this, wait for a paperback, or borrow it from a friend. It is a beach read - at best.
Overall, the author comes across as a backstabbing toady who, by insulting and mocking his rich clients, is biting the hand that feeds him.