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Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains Hardcover – Oct 1 2013

5.0 out of 5 stars 1 customer review

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Product Details

  • Hardcover: 272 pages
  • Publisher: McGraw-Hill Education; 1 edition (Nov. 7 2013)
  • Language: English
  • ISBN-10: 0071826858
  • ISBN-13: 978-0071826853
  • Product Dimensions: 22.4 x 2.3 x 23.4 cm
  • Shipping Weight: 544 g
  • Average Customer Review: 5.0 out of 5 stars 1 customer review
  • Amazon Bestsellers Rank: #164,760 in Books (See Top 100 in Books)
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Product Description

About the Author

JON MILLER has 20 years of experience in the field of kaizen. He is the CEO of the Kaizen Institute Consulting Group. He was co-founder and CEO of Gemba Research before merging it with the Kaizen Institute. Jon is the author of numerous articles, and translated and edited Taiichi Ohno's Workplace Management as well as contributing to other McGraw-Hill Professional books, including "Gemba Kaizen," Second Edition, and "Kaizen in Logistics and Supply Chains."

MIKE WROBLEWSKI has more than 25 years of experience in industrial engineering, manufacturing management, and kaizen. He is a Director of the Kaizen Institute USA. Mike is a popular keynote speaker at national conferences, sharing his insights and experiences leading kaizen.

JAIME VILLAFUERTE has 20 years of experience in the strategic and tactical deployment of continuous improvement. He is a Lean Six Sigma Director at Jabil, Inc., where he leads the development and deployment of Lean Six Sigma transformation, reaching 165,000+ employees in 33 countries. Jaime is the author of "The Lean 6 Sigma Deployment Memory Jogger."

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Top Customer Reviews

Format: Hardcover Verified Purchase
Excellent, unique contribution to the literature on Lean. I am applying the techniques already to my department. Highly recommend it to any leader wanting to improve the organizational culture in healthcare, medical academic, or business settings.
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: HASH(0xa40b7864) out of 5 stars 17 reviews
5 of 5 people found the following review helpful
HASH(0xa40890b4) out of 5 stars Read it now: a much needed look into what it means to develop a lean culture! Oct. 20 2013
By Michael Balle - Published on Amazon.com
Format: Kindle Edition
Culture, learning, adaptiveness have become casual tools in the managerial toolbox - but what do they really mean? This much needed book clarifies what culture actually means, and how to focus on a kaizen culture. Kaizen remains the breakthrough departure point of any lean effort - in the author's terms, a people-centric, problem solving worldview to benefit society. Without understanding kaizen as the central focus point of lean, there will be neither results nor sustainability. Easy to read, with wonderful illustrations across a large spread of industries and historical nuggets, this book is a much needed addition to the lean field, and enjoyably so!
4 of 4 people found the following review helpful
HASH(0xa4089cf0) out of 5 stars Buy this book! Nov. 5 2013
By Louise Slavin - Published on Amazon.com
Format: Hardcover
If you are a leader of an organisation and you wish to nurture and grow a culture of engagement in continuous improvement you want to buy this book! This is an insightful and deeply thought provoking book written by people who have many years (decades) experience practising Lean.
Of all the elements required to achieve a successful Lean transformation shaping the culture can be the most challenging. There is nothing more valuable than being able to learn from the thoughts and experience of others. It is with gratitude that I would like to thank Jon, Mike and Jaime for taking the time to share their thoughts and experience that it may be of help to the rest of us on our journey towards excellence. This book is a rare gem.
1 of 1 people found the following review helpful
HASH(0xa41feb7c) out of 5 stars Provides a great understanding of what Kaizen means to a culture. Oct. 16 2014
By S. Kiebach - Published on Amazon.com
Format: Hardcover Verified Purchase
Amazing book about the true power of kaizen. Not just the talk of events but the levels of involvement for the daily kaizen through relentless continuous improvement to tackling big projects via Project Kaizen, and can't forget Support Kaizen either. Getting into the importance of building people around learning, developing, and experimenting. Jon Miller, Mike Wroblewski, & Jaime Villafuetre provide great insight of providing examples at various organizations such as NUMMI, FastCap, ThedaCare, Vibco, & Virginia Mason MedicalCenter. I can't forget Kaas Tailored, as that was one of my favorite stories to read in this book. Such energy, eagerness, and drive for real kaizen.

What I can say I learned is that: " if no plan, no vision, and no standard in doing things right...then there is really no chance for kaizen". Also, engaging people, developing skills, the importance of PDCA and the 10 core kaizen beliefs. I like the illustration of traditional vs kaizen culture benchmarks, as i can relate to the struggles with traditional thinking. I've been around companies where kaizen was taught in a more traditional way with more of the attitude of a "project" and "done"...now "go kaizen elsewhere". What was missing is the deep understanding of how to drive daily kaizen and sustain it through a disciplined approach to developing people, being at the gemba, and understanding the leadership importance to support it. I know that I need to read through this book a couple of times to keep learning. So much helpful info in understanding kaizen culture. I plan to eventually read Gemba Kaizen.
1 of 1 people found the following review helpful
HASH(0xa459fe70) out of 5 stars A compendium for driving cultural change Jan. 7 2014
By Thomas Liesener - Published on Amazon.com
Format: Hardcover
The industrial revolution provided us the electromechanical tools for manufacturing of all the goods we currently see on the market. Now it is time to invest more in the collaborative work of people. This great compendium delivers a complete overview and guidance for a cultural change in the sense of Kaizen philosophy. Organized in 10 chapters this book embraces the origin of Kaizen, the purpose of Kaizen , tools and organizational prerequisites for introducing a Kaizen culture into business environments, while always keeping the employee in focus. A good selection of examples from various industries accompanies the theoretical basics of Kaizen focused cultural change.

From my perspective the chapters about sustaining a Kaizen culture and organizational readiness provided the most value as it is the most critical part while starting and developing a cultural change. I want to highly recommend this great book as a standard to any of the leaders who want to understand the philosophy and methodology of Kaizen culture to increase employee engagement and build a more valuable and competitive company.
1 of 1 people found the following review helpful
HASH(0xa4089a74) out of 5 stars Understanding the Journey Nov. 8 2013
By J. Huntzinger - Published on Amazon.com
Format: Hardcover
World-class organizations, or organization striving to become world-class, endeavor to create and sustain a continuous improvement culture - the kaizen culture. This is never an easy task to achieve, and even a more difficult task to sustain and evolve. Attaining such a culture is significantly more than deploying and training your organization with tools and methods. It is about truly understanding a deep mindset of people's behaviors and thinking, and deliberately teaching, guiding, coaching, and learning throughout your organization the structural and behavioral needs and objectives.

Creating a Kaizen Culture gives detailed discussions, methodologies, and philosophies needed to set organizational leadership on course to achieve the kaizen culture. It is a continuous journey and the authors disclose just what it takes to understand and change an organization. Creating a Kaizen Culture is both a fascinating and enlightening read needed by anyone desiring to truly understand how to accomplish this in their business.


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